点评:BEWARE. This so-called 5-star hotel should be avoided. Following a two-night stay in late May 2023, our experiences left us disappointed and frustrated. The problems began on the day of our arrival with a steady stream of ants in the bathroom of the master suite, which we had reserved. In addition, breakfast was more aligned to what one would expect from a third-rate youth hostel. Further, there were no premium, international news channels; which as international travelers, we value. Although the hotel sought to resolve the issue of the ants, it was merely a precursor to what would become a much larger issue: a lack of hot water. Unfortunately, this latter issue occurred on the morning of our departure and prior to our needing to catch an international flight. Not only did the hotel fail to resolve the issue in a timely manner, but they sought to compensate us with the offer of a drink upon our next visit; which obviously will never occur as a result of this experience. In short, this establishment believes in 5-star pricing, not 5-star service. Needless to say, at a nightly rate north of 500 euros (including breakfast), it’s not what we expected.
翻译:谨防。应该避免这种所谓的 5 星级酒店。在 2023 年 5 月下旬入住两晚之后,我们的经历让我们感到失望和沮丧。问题在我们到达的那天就开始了,我们预订的主人套房的浴室里有源源不断的蚂蚁。此外,早餐更符合一般人对三流青年旅舍的期望。此外,没有优质的国际新闻频道;作为国际旅行者,我们重视这一点。尽管酒店试图解决蚂蚁问题,但这只是一个前兆,后来会成为一个更大的问题:缺乏热水。不幸的是,后一个问题发生在我们出发的那天早上,在我们需要搭乘国际航班之前。酒店不仅没有及时解决问题,还试图在我们下次入住时提供饮料作为补偿;由于这次经历,这显然永远不会发生。简而言之,该机构相信 5 星级的价格,而不是 5 星级的服务。不用说,以超过 500 欧元(包括早餐)的每晚价格计算,这不是我们所期望的。