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Unwelcome
Ride A Wave Surf School Weligama Sri Lanka的点评
点评：So far, my experiences in Sri Lanka have been overwhelmingly positive, and the people have always been welcoming. Unfortunately, today was the first time that wasn’t the case.
At the “Ride a Wave Surf School,” I felt treated with condescension. While their English was poor (with the exception of one individual), communication was challenging on both ends, and it was clear that they were not making much of an effort to ensure I understood or felt comfortable. The young staff member, probably around 15-17 years old, made it obvious that he didn’t take me seriously. He seemed to think of me as an inexperienced surfer who wasn’t worth his attention. His lack of motivation was evident, and he made jokes about me to his colleagues in his language. And yes, I could understand enough to get the gist of it.
The reason I didn’t seek out another provider was simply because we were looking for a shaded spot, which is available there for a fee, and we didn’t feel like searching further.
Let me remind you—you're here to earn money from us. Our payments are what sustain your business, your livelihood. That’s no way to treat customers or the people who are helping keep your business running. The young man still has a lot to learn about respect and professionalism. I’m giving an additional star because the older gentleman at the counter was polite, despite the language barrier, and the one instructor I saw appeared to have potential.
My advice: If that young man behaves this way with other customers, it would be best to call him out on it. He needs to understand the impact of his actions, and you can then move on to find a better experience elsewhere.
At the “Ride a Wave Surf School,” I felt treated with condescension. While their English was poor (with the exception of one individual), communication was challenging on both ends, and it was clear that they were not making much of an effort to ensure I understood or felt comfortable. The young staff member, probably around 15-17 years old, made it obvious that he didn’t take me seriously. He seemed to think of me as an inexperienced surfer who wasn’t worth his attention. His lack of motivation was evident, and he made jokes about me to his colleagues in his language. And yes, I could understand enough to get the gist of it.
The reason I didn’t seek out another provider was simply because we were looking for a shaded spot, which is available there for a fee, and we didn’t feel like searching further.
Let me remind you—you're here to earn money from us. Our payments are what sustain your business, your livelihood. That’s no way to treat customers or the people who are helping keep your business running. The young man still has a lot to learn about respect and professionalism. I’m giving an additional star because the older gentleman at the counter was polite, despite the language barrier, and the one instructor I saw appeared to have potential.
My advice: If that young man behaves this way with other customers, it would be best to call him out on it. He needs to understand the impact of his actions, and you can then move on to find a better experience elsewhere.
翻译：到目前为止，我在斯里兰卡的经历非常积极，人们总是热情好客。不幸的是，今天是第一次不是这样。
在“Ride a Wave 冲浪学校”，我感到受到了傲慢的对待。虽然他们的英语很差（除了一个人），但双方的沟通都很困难，很明显他们并没有付出太多努力来确保我理解或感到舒服。这位年轻的工作人员，大概 15-17 岁左右，明显没有认真对待我。他似乎认为我是一个不值得他关注的没有经验的冲浪者。他缺乏动力是显而易见的，他用他的语言和同事们开玩笑。是的，我能听懂，明白其中的意思。
我没有寻找其他供应商的原因仅仅是因为我们正在寻找一个有阴凉的地方，那里需要付费，我们不想再找了。
让我提醒你——你来这里是为了从我们这里赚钱。我们的付款是维持您的业务和生计的手段。这不是对待客户或帮助您维持业务运转的人的方式。这位年轻人在尊重和专业方面还有很多需要学习的地方。我给额外的一颗星，因为柜台的那位年长先生尽管存在语言障碍，但仍然很有礼貌，而且我看到的一位教练似乎很有潜力。
我的建议：如果那位年轻人对其他顾客也有这种行为，最好是批评他。他需要了解他的行为的影响，然后你可以继续在其他地方寻找更好的体验。
在“Ride a Wave 冲浪学校”，我感到受到了傲慢的对待。虽然他们的英语很差（除了一个人），但双方的沟通都很困难，很明显他们并没有付出太多努力来确保我理解或感到舒服。这位年轻的工作人员，大概 15-17 岁左右，明显没有认真对待我。他似乎认为我是一个不值得他关注的没有经验的冲浪者。他缺乏动力是显而易见的，他用他的语言和同事们开玩笑。是的，我能听懂，明白其中的意思。
我没有寻找其他供应商的原因仅仅是因为我们正在寻找一个有阴凉的地方，那里需要付费，我们不想再找了。
让我提醒你——你来这里是为了从我们这里赚钱。我们的付款是维持您的业务和生计的手段。这不是对待客户或帮助您维持业务运转的人的方式。这位年轻人在尊重和专业方面还有很多需要学习的地方。我给额外的一颗星，因为柜台的那位年长先生尽管存在语言障碍，但仍然很有礼貌，而且我看到的一位教练似乎很有潜力。
我的建议：如果那位年轻人对其他顾客也有这种行为，最好是批评他。他需要了解他的行为的影响，然后你可以继续在其他地方寻找更好的体验。
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