下载App
资质规则
旅行
账户
Tripadvisor用户
Not a clean hotel!
Comfort Suites Cincinnati University - Downtown的点评
点评：We checked in during the waving hours. There was only two staff members present and they were over whelmed. They were kind and did their best but there is only so much two people can do.
We got to our room and it was cringe worthy. The floors were dirty with hair balls and residue. The night stands had sticky residue. The couch hcushions were stained. We were moved to another room and the floors were the same. The surfaces were also dirty. There was an old qtip under the couch cushion. The microwave looked like something blew up in it and wasn’t cleaned for days. The tv remote was missing. The linens had brown stains on them.
One of the staff member came up to clean the microwave and the floor. My mother and I used Clorox wipes provided by the front Dest to disinfect all surfaces. It was DISGUSTING!
The manager was only able to offer another nights stay at their hotel and nothing else. We are from another state so the offered compensation would not suffice as we would not be back. We booked through a third party so the could not refund us any of our stay.
Quite honestly… I wouldn’t stay at this hotel again if you paid me.
We got to our room and it was cringe worthy. The floors were dirty with hair balls and residue. The night stands had sticky residue. The couch hcushions were stained. We were moved to another room and the floors were the same. The surfaces were also dirty. There was an old qtip under the couch cushion. The microwave looked like something blew up in it and wasn’t cleaned for days. The tv remote was missing. The linens had brown stains on them.
One of the staff member came up to clean the microwave and the floor. My mother and I used Clorox wipes provided by the front Dest to disinfect all surfaces. It was DISGUSTING!
The manager was only able to offer another nights stay at their hotel and nothing else. We are from another state so the offered compensation would not suffice as we would not be back. We booked through a third party so the could not refund us any of our stay.
Quite honestly… I wouldn’t stay at this hotel again if you paid me.
翻译：我们在招手时间登记入住。只有两名工作人员在场，他们不知所措。他们很善良，尽力而为，但两个人能做的只有这么多。
我们到了我们的房间，它是值得畏缩的。地板很脏，有毛球和残留物。床头柜上有粘性残留物。沙发垫被弄脏了。我们搬到了另一个房间，地板是一样的。表面也很脏。沙发垫下有一个旧的 qtip。微波炉看起来像是里面有什么东西爆炸了，好几天都没有清洗过。电视遥控器不见了。亚麻布上有棕色污渍。
其中一名工作人员上前清洁微波炉和地板。我的母亲和我使用 Front Dest 提供的 Clorox 湿巾对所有表面进行消毒。真恶心！
经理只能提供在他们酒店再住一晚的机会，除此之外别无其他。我们来自另一个州，所以提供的补偿是不够的，因为我们不会回来。我们是通过第三方预订的，因此无法退还我们的任何住宿费用。
老实说……如果你付钱给我，我就不会再住在这家酒店了。
我们到了我们的房间，它是值得畏缩的。地板很脏，有毛球和残留物。床头柜上有粘性残留物。沙发垫被弄脏了。我们搬到了另一个房间，地板是一样的。表面也很脏。沙发垫下有一个旧的 qtip。微波炉看起来像是里面有什么东西爆炸了，好几天都没有清洗过。电视遥控器不见了。亚麻布上有棕色污渍。
其中一名工作人员上前清洁微波炉和地板。我的母亲和我使用 Front Dest 提供的 Clorox 湿巾对所有表面进行消毒。真恶心！
经理只能提供在他们酒店再住一晚的机会，除此之外别无其他。我们来自另一个州，所以提供的补偿是不够的，因为我们不会回来。我们是通过第三方预订的，因此无法退还我们的任何住宿费用。
老实说……如果你付钱给我，我就不会再住在这家酒店了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
