点评:I stayed here four nights. 1) the facility is bad, it is noisy, the window door to balcony can’t stop any noise outside. 2) the service is bad, From the first night,the faucet was leaking, the water dropped whole night every 4senconds so that can’t sleep well. I report it on first day however still there when I was left after four days, although the front desk and housekeeping guy promise me to fix it every time . 3) the service is worst, the 2nd day when I back home, I found the trash bin is not cleaned. The shower gel/shampoo is not added, the cafe is not added. The front desk tell me to put the bin outside my door so someone will clean it, I followed but after 24hours, STILL existed. Can you imagine that service? 4) I have left a book and a slipper shoes when leaving. Give them a call immediate one hour after check out. BUT they said there is nothing left. HOW CAN YOU THINK ITS A 200USD room in Hawaii?
需要50字,我在中文写一些。糟透了的体验!服务非常差,服务员总能找到一些理由能搪塞你,告诉你什么是酒店的规则。举个例子,我一天早上不想被打扰,前一天晚上就把请勿打扰的牌子挂上,早上9点摘掉。晚上回来发现竟然房间没有打扫,前台告知,因为我挂了牌子,就一天不打扫了。我说我早上不是摘了么,而且勿打扰牌子上也没说明和打扫相关。一般酒店都有请勿打扰灯,关掉了就表明可以开门进来,他们说不管。。其他事情不说了,还有好多。