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LoveABeagle
Disappointing
Hilton Vacation Club Villas De Santa Fe的点评
点评：We've stayed at quite a few Hilton Grand Vacation properties, and we've always been impressed with them. But this one was a disappointment. The property looks tired. Housekeeping items were left in the hallways a couple of times. Our balcony overlooked a parking lot with a rundown and
apparently condemned house across the lot. Our kitchen was very tiny with a table and two chairs that didn't fit into the area and were awkwardly placed. There were no laundry facilities in our room or in our building. We had to cross the street to the main building to do laundry. The parking lot was very dark at night.
When we checked in, we were not told that we needed a code to enter the swimming pool. We went to the front desk in bathing suits and got the code. When we got to the pool, there were no towels. Other guests told us we had to go back to the front desk to request towels. Why didn't they give us towels when we asked for the code to the pool gate? And there was nowhere in the pool area to return the used towels.
This property was a disappointment. We won't return.
apparently condemned house across the lot. Our kitchen was very tiny with a table and two chairs that didn't fit into the area and were awkwardly placed. There were no laundry facilities in our room or in our building. We had to cross the street to the main building to do laundry. The parking lot was very dark at night.
When we checked in, we were not told that we needed a code to enter the swimming pool. We went to the front desk in bathing suits and got the code. When we got to the pool, there were no towels. Other guests told us we had to go back to the front desk to request towels. Why didn't they give us towels when we asked for the code to the pool gate? And there was nowhere in the pool area to return the used towels.
This property was a disappointment. We won't return.
翻译：我们住过不少希尔顿分时度假酒店，每次都留下了深刻的印象。但这家却令人失望。酒店看起来很破旧。客房清洁用品有几次被遗弃在走廊里。我们的阳台俯瞰着一个停车场，停车场对面有一栋破败不堪、显然已经废弃的房子。我们的厨房非常狭小，只有一张桌子和两把椅子，摆放的位置也很尴尬，与周围空间格格不入。我们的房间和大楼里都没有洗衣设施。我们不得不穿过马路到主楼去洗衣服。晚上停车场很暗。
我们入住时，并没有被告知需要密码才能进入游泳池。我们穿着泳衣去前台拿了密码。到了游泳池，却发现没有毛巾。其他客人告诉我们，必须回到前台去要毛巾。为什么我们要求泳池大门的密码时，他们不给我们毛巾？而且泳池区也没有地方可以归还用过的毛巾。
这家酒店太令人失望了。我们不会再来了。
我们入住时，并没有被告知需要密码才能进入游泳池。我们穿着泳衣去前台拿了密码。到了游泳池，却发现没有毛巾。其他客人告诉我们，必须回到前台去要毛巾。为什么我们要求泳池大门的密码时，他们不给我们毛巾？而且泳池区也没有地方可以归还用过的毛巾。
这家酒店太令人失望了。我们不会再来了。
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