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Amusementparkguy
Two Days at the Park: One Great Day, One Miserable Day
德州六旗游乐园的点评
点评：A friend and I chose to spend a day and a half here at Fiesta. We are both membership holders, so our admission and parking were taken care of. The first day we spent here was wonderful. The crowds were on the moderate side, and we got to ride most of the things we wanted to on the first day. We did not have to rush through the park because we were returning the next day. We had a meal in the park, which was decent. I have the meal plan, so that helps me to save some money along the way. Most ride ops were friendly. The park was very clean.
However, the next day was a different story. With the merging of Six Flags and Cedar Fair, many changes have been made, and not all for the good, either. Park hours here at Fiesta have been reduced for most days. I am okay with that as I would rather have a park open an hour or two less each day and still be around the following year to entertain guests. On this second day, we got there around 12:30 P.M. We slept in a bit on this particular morning but knew we had until around 7:00 to enjoy the park, or so we thought.
We got into the park and started making our trip around the park. Little did we know that management had decided to close on this day at 3:00 in the afternoon. There was nothing on their website about that when we arrived at the park, and I left my phone in the car as I did not want to lose it on one of the rides. So, sometime after we arrived, the decision was made to close early. There are some problems with how they handled this.
T
First, they should have made a public announcement that the park was closing early. They did not. If they do not have a way to announce things to guests in the entire park, workers should have been telling people. They were not.
Second, NO ride ops nor other workers were telling people the park was closing early except for ONE on the Road Runner Express mine ride. If we had not ridden this coaster, we never would have known about the early closure!! When we found out about the early closing, it was around 2:00. We did NOT have much time left. The next couple rides we rode made NO MENTION of the fact the park was closing early. So, anyone who did not ride the mine ride would not know of this. When 3:00 came, several guests were quite surprised and understandably angry at not knowing. Can you blame them??
On this particular day, the ride ops on some of the rides were a bit rude to the guests getting on and off the coasters. The ride crew on Chupacabra and the Boomerang coasters were the worst!! I worked at a park years ago, and even when I was having a bad day, I NEVER took it out on one of the guests at the park. This is unprofessional and uncalled for. I know working at a park with the public can be draining and irritating at times, but a person can make the decision NOT to act inappropriately.
I did stop in one of the very few restaurants which was open this day to grab some food using my meal plan. I planned to eat it in the car after we left. By the time we found an eatery that was open, it was getting close time the park was closing, and we were told they threw all the food out. The state I am from has parks that will stay past the "closing" time if there are customers in line. You usually make some money for the park that way. But not here. Oddly enough, Fiesta is now in the same family as my home park that stays open for business.
As a result of the early closing, any souvenirs we planned to purchase did not get purchased. I am not going to support a park that treats their guests this way. One family my friend and I talked to as we were leaving had driven over three hours to come to Fiesta. They were more than angry. I was going to stop by guest services to share my thoughts, but by the time I had left the park, there was a line of over 50 people letting management know their displeasure.
I did look at the website once I got back to the car and turned my phone on. The note said "closing at 3:00 due to inclement weather". That was a LIE!! It was not raining. There were no storms in the area. It was a sunny day. Truth is, the crowds were low. The park was losing money that day. Though I do get it that you do not want to take a loss when you have low crowds, but that should be expected for the middle of the week. The weekend is when most parks are crowded and make up for slower mid-week days. So, whenever I see a park in the new Cedar Fair-Six Flags merger that says "closed due to inclement weather", I immediately check the weather apps. Nine times out of ten, radar and the forecast show clear skies. So, it must be low attendance that day. I know.....who wants to say closed due to low attendance? It sounds better to say inclement weather. But that is untruthful.
I hope management sees this and takes it to heart. You have a beautiful park, but some of your decisions and dishonesty need to change. I will cherish the visit on Wednesday as I had a good time. Unfortunately, the visit on Thursday was sour, and that is what I will take with me.
However, the next day was a different story. With the merging of Six Flags and Cedar Fair, many changes have been made, and not all for the good, either. Park hours here at Fiesta have been reduced for most days. I am okay with that as I would rather have a park open an hour or two less each day and still be around the following year to entertain guests. On this second day, we got there around 12:30 P.M. We slept in a bit on this particular morning but knew we had until around 7:00 to enjoy the park, or so we thought.
We got into the park and started making our trip around the park. Little did we know that management had decided to close on this day at 3:00 in the afternoon. There was nothing on their website about that when we arrived at the park, and I left my phone in the car as I did not want to lose it on one of the rides. So, sometime after we arrived, the decision was made to close early. There are some problems with how they handled this.
T
First, they should have made a public announcement that the park was closing early. They did not. If they do not have a way to announce things to guests in the entire park, workers should have been telling people. They were not.
Second, NO ride ops nor other workers were telling people the park was closing early except for ONE on the Road Runner Express mine ride. If we had not ridden this coaster, we never would have known about the early closure!! When we found out about the early closing, it was around 2:00. We did NOT have much time left. The next couple rides we rode made NO MENTION of the fact the park was closing early. So, anyone who did not ride the mine ride would not know of this. When 3:00 came, several guests were quite surprised and understandably angry at not knowing. Can you blame them??
On this particular day, the ride ops on some of the rides were a bit rude to the guests getting on and off the coasters. The ride crew on Chupacabra and the Boomerang coasters were the worst!! I worked at a park years ago, and even when I was having a bad day, I NEVER took it out on one of the guests at the park. This is unprofessional and uncalled for. I know working at a park with the public can be draining and irritating at times, but a person can make the decision NOT to act inappropriately.
I did stop in one of the very few restaurants which was open this day to grab some food using my meal plan. I planned to eat it in the car after we left. By the time we found an eatery that was open, it was getting close time the park was closing, and we were told they threw all the food out. The state I am from has parks that will stay past the "closing" time if there are customers in line. You usually make some money for the park that way. But not here. Oddly enough, Fiesta is now in the same family as my home park that stays open for business.
As a result of the early closing, any souvenirs we planned to purchase did not get purchased. I am not going to support a park that treats their guests this way. One family my friend and I talked to as we were leaving had driven over three hours to come to Fiesta. They were more than angry. I was going to stop by guest services to share my thoughts, but by the time I had left the park, there was a line of over 50 people letting management know their displeasure.
I did look at the website once I got back to the car and turned my phone on. The note said "closing at 3:00 due to inclement weather". That was a LIE!! It was not raining. There were no storms in the area. It was a sunny day. Truth is, the crowds were low. The park was losing money that day. Though I do get it that you do not want to take a loss when you have low crowds, but that should be expected for the middle of the week. The weekend is when most parks are crowded and make up for slower mid-week days. So, whenever I see a park in the new Cedar Fair-Six Flags merger that says "closed due to inclement weather", I immediately check the weather apps. Nine times out of ten, radar and the forecast show clear skies. So, it must be low attendance that day. I know.....who wants to say closed due to low attendance? It sounds better to say inclement weather. But that is untruthful.
I hope management sees this and takes it to heart. You have a beautiful park, but some of your decisions and dishonesty need to change. I will cherish the visit on Wednesday as I had a good time. Unfortunately, the visit on Thursday was sour, and that is what I will take with me.
翻译：我和一个朋友选择在Fiesta游玩一天半。我们都是会员，所以门票和停车费都由会员自行承担。第一天我们在这里玩得非常愉快。人流适中，第一天我们就玩到了大部分想玩的项目。由于第二天还要再来，所以我们不用匆匆忙忙地逛完公园。我们在公园里吃了一顿饭，感觉还不错。我有餐饮计划，所以这能帮我省点钱。大多数游乐设施的工作人员都很友好。公园也很干净。
然而，第二天的情况就完全不同了。六旗和雪松会合并后，公园里发生了很多变化，而且并非都是好的。Fiesta的公园开放时间大多数日子都缩短了。我对此并不介意，因为我宁愿公园每天少开放一两个小时，但明年仍然开放，以便招待游客。第二天，我们大约在下午12:30到达那里。这天早上我们睡了个懒觉，但知道我们大概可以在7点之前尽情游玩，或者至少我们是这么认为的。
我们进了公园，开始在公园里转悠。我们完全不知道管理层决定当天下午3点就关门了。我们到的时候，他们的网站上根本没有这方面的信息，而且我把手机落在车里了，因为我不想在某个游乐设施上弄丢它。所以，我们到之后不久，公园就决定提前关门了。他们的处理方式存在一些问题。
首先，他们应该公开宣布公园提前关门。但他们没有。如果他们没有办法向全园的游客宣布，那么工作人员应该告诉大家。但他们没有。
其次，除了“跑路者特快”矿山过山车之外，没有任何游乐设施的运营人员或其他工作人员告诉过人们公园要提前关门。如果我们没有坐过这个过山车，我们根本就不会知道提前关门的消息！！当我们得知提前关门的消息时，已经快两点了。时间所剩无几。接下来玩的几个游乐设施都没有提到公园提前关门。所以，没玩过矿山过山车的人根本不知道。到了三点，几位游客非常惊讶，也因为不知道而感到愤怒，这很正常。你能怪他们吗？
就在这一天，一些游乐设施的运营人员对上下过山车的游客有点粗鲁。其中，Chupacabra 和 Boomerang 过山车的工作人员最差劲！！我几年前在一家公园工作过，即使心情不好，也从不拿公园里的任何一位游客出气。这种行为既不专业，也毫无道理。我知道在公园里与公众打交道有时会让人精疲力竭、烦躁不安，但一个人可以决定不做任何不当行为。
我那天在为数不多的几家还开着的餐厅里停了下来，用我的餐费计划买了些吃的。我打算离开后在车里吃。等我们找到一家还在营业的餐厅时，公园已经快关门了，我们被告知他们把所有食物都扔掉了。我所在的州有些公园，如果还有顾客排队，会在“关门”后继续营业。这样通常能给公园带来一些收入。但这里不行。奇怪的是，Fiesta 公园现在和我家的公园一样，继续营业。
由于提前关门，我们计划购买的纪念品都没买到。我不会支持这样对待游客的公园。我和朋友离开时，采访到一户开了三个多小时车来 Fiesta 公园的家庭。他们非常生气。我本来想去客服中心说说我的想法，但等我离开公园时，已经排起了超过50人的队，向管理层表达他们的不满。
回到车上，我打开手机，看了看网站。上面写着“由于恶劣天气，3点关闭”。这完全是谎言！！那天没有下雨，附近也没有暴风雨。天气晴朗。事实上，人流很少。公园那天正在亏损。虽然我理解人流少的时候不想亏本，但对于周中来说，这应该在意料之中。周末是大多数公园人流最密集的时候，正好弥补了周中人流稀少的损失。所以，每当我看到雪松博览会和六旗合并后的新公园显示“由于恶劣天气关闭”时，我都会立即查看天气应用程序。十有八九，雷达和天气预报都显示晴朗。所以，那天肯定是人流少了。我知道……谁会说是因为人流量少而关闭呢？说是恶劣天气听起来更贴切。但这不实之词。
我希望管理层能看到这一点并认真对待。你们的公园很漂亮，但你们的一些决定和不诚实行为需要改变。我会珍惜周三的参观，因为我玩得很开心。不幸的是，周四的访问并不愉快，我会一直记着这一点。
然而，第二天的情况就完全不同了。六旗和雪松会合并后，公园里发生了很多变化，而且并非都是好的。Fiesta的公园开放时间大多数日子都缩短了。我对此并不介意，因为我宁愿公园每天少开放一两个小时，但明年仍然开放，以便招待游客。第二天，我们大约在下午12:30到达那里。这天早上我们睡了个懒觉，但知道我们大概可以在7点之前尽情游玩，或者至少我们是这么认为的。
我们进了公园，开始在公园里转悠。我们完全不知道管理层决定当天下午3点就关门了。我们到的时候，他们的网站上根本没有这方面的信息，而且我把手机落在车里了，因为我不想在某个游乐设施上弄丢它。所以，我们到之后不久，公园就决定提前关门了。他们的处理方式存在一些问题。
首先，他们应该公开宣布公园提前关门。但他们没有。如果他们没有办法向全园的游客宣布，那么工作人员应该告诉大家。但他们没有。
其次，除了“跑路者特快”矿山过山车之外，没有任何游乐设施的运营人员或其他工作人员告诉过人们公园要提前关门。如果我们没有坐过这个过山车，我们根本就不会知道提前关门的消息！！当我们得知提前关门的消息时，已经快两点了。时间所剩无几。接下来玩的几个游乐设施都没有提到公园提前关门。所以，没玩过矿山过山车的人根本不知道。到了三点，几位游客非常惊讶，也因为不知道而感到愤怒，这很正常。你能怪他们吗？
就在这一天，一些游乐设施的运营人员对上下过山车的游客有点粗鲁。其中，Chupacabra 和 Boomerang 过山车的工作人员最差劲！！我几年前在一家公园工作过，即使心情不好，也从不拿公园里的任何一位游客出气。这种行为既不专业，也毫无道理。我知道在公园里与公众打交道有时会让人精疲力竭、烦躁不安，但一个人可以决定不做任何不当行为。
我那天在为数不多的几家还开着的餐厅里停了下来，用我的餐费计划买了些吃的。我打算离开后在车里吃。等我们找到一家还在营业的餐厅时，公园已经快关门了，我们被告知他们把所有食物都扔掉了。我所在的州有些公园，如果还有顾客排队，会在“关门”后继续营业。这样通常能给公园带来一些收入。但这里不行。奇怪的是，Fiesta 公园现在和我家的公园一样，继续营业。
由于提前关门，我们计划购买的纪念品都没买到。我不会支持这样对待游客的公园。我和朋友离开时，采访到一户开了三个多小时车来 Fiesta 公园的家庭。他们非常生气。我本来想去客服中心说说我的想法，但等我离开公园时，已经排起了超过50人的队，向管理层表达他们的不满。
回到车上，我打开手机，看了看网站。上面写着“由于恶劣天气，3点关闭”。这完全是谎言！！那天没有下雨，附近也没有暴风雨。天气晴朗。事实上，人流很少。公园那天正在亏损。虽然我理解人流少的时候不想亏本，但对于周中来说，这应该在意料之中。周末是大多数公园人流最密集的时候，正好弥补了周中人流稀少的损失。所以，每当我看到雪松博览会和六旗合并后的新公园显示“由于恶劣天气关闭”时，我都会立即查看天气应用程序。十有八九，雷达和天气预报都显示晴朗。所以，那天肯定是人流少了。我知道……谁会说是因为人流量少而关闭呢？说是恶劣天气听起来更贴切。但这不实之词。
我希望管理层能看到这一点并认真对待。你们的公园很漂亮，但你们的一些决定和不诚实行为需要改变。我会珍惜周三的参观，因为我玩得很开心。不幸的是，周四的访问并不愉快，我会一直记着这一点。
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