点评:I gave this review 3 stars because I don’t have a lot of either really positive or negative things to say. The condos were clean and the location on the Fall River was nice. The service/management was friendly enough, but didn’t really seem too interested in going much out of their way for anything. We booked 2 units 5 months in advance with one specific request - that the 2 units be next to each other. It’s not a huge complex, but the 2 units they gave us were almost as far apart as they possibly could be. They never really gave us any explanation or excuse beyond saying that’s just the way they decided to assign them to us. As we were traveling with a wide age-range of family members, having to walk back and forth across the property multiple times a day was a pain. I’d understand if we booked last minute or something, but never really understood why they chose to put us on opposite ends of the property when they had our reservations so far in advance. A few other annoyances - when we booked, it said the units were 1 bedroom + pull out sofa. We booked both units for 3 adults. But when we got there, discovered that instead of pull out sofas, they provided roll away cots. That would have been OK, except there is hardly any room in the condos to spread out the cot. We ended up squeezing them between the coffee table and fireplace. Also, they were supposed to text us the entry codes before we got there, but despite several e-mails and calls, we never received the text. Ultimately we got ahold of someone at a management office in Denver as we were driving into Estes the evening of our arrival who was able to give us the entry code info over the phone so that we were able to get in (the on-site manager’s office closes at 5 every night). Housekeeping and linen replacement is entirely self-serve (even though their info booklets in the cabin stated that housekeeping would change linens, turn down beds and take trash daily). Lack of A/C was not unexpected, but the condo’s only have 2 very small windows, so they got pretty stuffy at night even with the windows wide open (we were there in July). Again, nothing really super negative to say - we had a terrific time in Estes and RMNP and the accommodations were adequate. But also nothing to write home about, which was abit disappointing, particularly at the price point (~$350/night per room).
翻译:我给这篇评论 3 星,因为我没有太多真正积极或消极的事情要说。公寓很干净,位于福尔河上的位置很好。服务/管理足够友好,但似乎并不太愿意为任何事情付出太多努力。我们提前 5 个月预订了 2 个单元,并提出了一个具体要求 - 两个单元必须相邻。这不是一个巨大的综合体,但他们给我们的两个单元几乎是尽可能远的。他们从来没有真正给我们任何解释或借口,只是说这只是他们决定将他们分配给我们的方式。由于我们与不同年龄段的家庭成员一起旅行,每天不得不多次在酒店里来回走动,这是一种痛苦。如果我们是在最后一刻预订的,我会理解,但从来没有真正理解为什么他们在提前这么长时间预订我们的情况下选择将我们安排在酒店的两端。还有一些其他的烦恼 - 当我们预订时,它说房间是 1 间卧室 + 折叠沙发。我们为 3 位成人预订了两个单位。但当我们到达那里时,发现他们没有提供沙发,而是提供折叠床。本来还可以,只是公寓里几乎没有空间可以放置婴儿床。我们最终把它们挤在咖啡桌和壁炉之间。此外,他们应该在我们到达那里之前给我们发短信输入密码,但尽管我们发了几封电子邮件和打电话,但我们从未收到短信。最终,当我们到达的那天晚上,当我们开车前往埃斯蒂斯时,我们在丹佛的一个管理办公室找到了一个人,他能够通过电话向我们提供进入代码信息,以便我们能够进入(现场经理的办公室每晚 5 点关门)。家政服务和床单更换完全是自助服务(尽管他们在机舱内的信息手册上注明家政服务会每天更换床单、翻床和倒垃圾)。没有空调并不意外,但公寓只有两扇非常小的窗户,所以即使窗户大开,晚上也会很闷(我们七月份在那里)。再说一次,没有什么超级负面的可说的——我们在埃斯蒂斯和 RMNP 度过了一段美好的时光,住宿也足够了。但也没有什么值得大书特书的,这有点令人失望,特别是在价格点上(每间客房每晚约 350 美元)。