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Worst Service I have ever had at any restaurant!!!
Steven G
Worst Service I have ever had at any restaurant!!!
Apres Diem的点评
点评：Worst service at any restaurant I have ever been to - server and manager Arabella were down right rude. It makes me sad to write this review. I have been going to Apres Diem for years but after my experience yesterday I will never go again. I was with a group of friends having a holiday brunch. Most of us have been to Apres Diem many times before and were familiar with the menu. As we ordered the server said several times that side items (grits and home fries)were not on the menu. When she was politely asked when they were taken off the menu she stated very rudely that she did not know because this was only her second time working the brunch schedule. When I saw grits being served at a table next to us and pointed it out she said well I guess we could have the side items with an extremely rude tone. Nobody at the table said anything - in fact we said she must be having a bad day and were very understanding. The major problem was when we went to pay the server said we could not split our checks. We politely asked when that policy went into effect because we had come as a group many times and never had an issue splitting the check she rolled her eyes and said she would ask her manager. While we were waiting we had worked out that one of us would pay and the rest of us would Venmo that person. Problem solved we were happy and ready to go and chalked it up to one server having a bad day. Then the manager Arabella showed up and was without a doubt the rudest and most dismissive person I have ever dealt with at any restaurant and I don’t say that lightly. She definitely should not be in a job that interacts with the public. Luckily, my group left in good holiday cheer but Arabella and her staff certainly did everything they could to ruin or day. I highly discourage anyone in a group of more than four to avoid this restaurant.
翻译：我去过的所有餐厅中服务最差的 - 服务器和经理阿拉贝拉非常粗鲁。写这篇评论让我很难过。我已经去过 Apres Diem 很多年了，但经过昨天的经历，我再也不会去了。我和一群朋友一起吃假日早午餐。我们大多数人以前去过Apres Diem很多次并且熟悉菜单。当我们点餐时，服务员多次表示菜单上没有配菜（粗玉米粉和家庭炸薯条）。当她被礼貌地问到它们何时从菜单上删除时，她非常粗鲁地表示她不知道，因为这只是她第二次按早午餐时间表工作。当我看到我们旁边的桌子上有粗燕麦粉并指出这一点时，她说得好，我想我们可以用极其粗鲁的语气来吃配菜。餐桌上没有人说什么——事实上我们说她今天一定过得很糟糕并且非常理解。主要的问题是当我们去付款时服务器说我们不能分开我们的支票。我们礼貌地询问这项政策何时生效，因为我们作为一个团体来过很多次，从来没有遇到过分割支票的问题，她翻了个白眼，说她会问她的经理。当我们等待的时候，我们已经确定我们中的一个人会付钱，而我们其余的人会为那个人支付 Venmo。问题解决了，我们很高兴并准备好出发，并将其归咎于一台服务器度过了糟糕的一天。然后经理阿拉贝拉出现了，毫无疑问，他是我在任何一家餐厅遇到过的最粗鲁和最轻蔑的人，我不会轻易这么说。她绝对不应该从事与公众互动的工作。幸运的是，我的团队在愉快的假期中离开了，但阿拉贝拉和她的员工确实竭尽全力破坏了这一天。我强烈建议四人以上的团体中的任何人避开这家餐厅。
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