点评:Courtyard Manassas Battlefield is absolutely the Worst Marriott property I have ever seen.
Unsafe! - stairwell had a man shooting up intravenous illegal narcotics. Manager explained it is common problem with homeless entering property thru side and back doors. Hugely dangerous!
Shabby property:
Worn out rooms, carpets, furniture, bathroom fittings. Our 1st room was heavily worn & had filthy bathtub. Immediately moved to different room that was equally tired but clean. However, tile wall in shower had ugly repairs.
Understaffed: no housekeeping for four night stay & lobby Bistro also closed … explained at check-in with simply “we are understaffed and gave everyone holidays for Thanksgiving & Black Friday”. However, the restaurant next door “Cracker Barrel” was fully staffed all days and we ate breakfast there daily. The Courtyard owner should pay people better and get fully staffed.
翻译:马纳萨斯战场万怡酒店绝对是我见过的最差的万豪酒店。
不安全! - 楼梯间有一名男子注射非法麻醉品。经理解释说,无家可归者通过侧门和后门进入房屋是常见问题。非常危险!
破旧的财产:
破旧的房间、地毯、家具、浴室配件。我们的第一个房间很破旧,浴缸很脏。立即搬到另一个同样破旧但干净的房间。然而,淋浴间的瓷砖墙修理得很丑。
人手不足:四晚住宿没有客房清洁服务,大堂小酒馆也关门了......在办理入住时简单地解释说“我们人手不足,为每个人提供了感恩节和黑色星期五的假期”。然而,隔壁的“Cracker Barrel”餐厅全天都人满为患,我们每天都在那里吃早餐。庭院主人应该给员工更高的工资,并配备充足的人员。