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Food is not bad; service leaves a lot to be desired.
Robert S
Food is not bad; service leaves a lot to be desired.
Foodies的点评
点评：'Foodies'. How can you lose with a name like that? Well...
The appearance of the place is light and clean. But the seating is uncomfortable. Rigid back-cushioned seats line one side of a row of individual tables, with equally uncomfortable wooden chairs facing them. Our group asked for tables set together with better-spaced seating. Management said no, a card club comes every week. So we accepted the cramped seating arrangement.
Note: it was crowded the whole time we were there during the lunch hour. And guess what? No card group ever showed up.
We ordered our meals inidividually while we waited in line. When it was my turn I asked the cost of a drink I wanted. The (presumed) manager said impatiently, 'I don't know, whatever it says.' Hey, Mr. manager, I asked you for information. Your job is to cheerfully provide it. They were not busy or rushed. I hadn't seen a sign. Even if there was one and I had asked a stupid question, you seriously need training in customer relations.
I notice that self-service restaurants are increasingly using electronic tipping to pad the bill. I don't think so! I generously tip human servers at full-service restaurants. They often go above and beyond merely basic service. But I refuse to tip for the simple preparation of what is essentially fast food. That's where I draw the line.
So no tip. For whoever may read this: what do you think of tipping for assemblyline food at a place with no table service? Am I wrong?
My meal was a reuben sandwich (good), with fries (mediocre).
The meal was palatable; the service is deficient. Not worth it when there are so many other options where the overall experience is markedly better.
The appearance of the place is light and clean. But the seating is uncomfortable. Rigid back-cushioned seats line one side of a row of individual tables, with equally uncomfortable wooden chairs facing them. Our group asked for tables set together with better-spaced seating. Management said no, a card club comes every week. So we accepted the cramped seating arrangement.
Note: it was crowded the whole time we were there during the lunch hour. And guess what? No card group ever showed up.
We ordered our meals inidividually while we waited in line. When it was my turn I asked the cost of a drink I wanted. The (presumed) manager said impatiently, 'I don't know, whatever it says.' Hey, Mr. manager, I asked you for information. Your job is to cheerfully provide it. They were not busy or rushed. I hadn't seen a sign. Even if there was one and I had asked a stupid question, you seriously need training in customer relations.
I notice that self-service restaurants are increasingly using electronic tipping to pad the bill. I don't think so! I generously tip human servers at full-service restaurants. They often go above and beyond merely basic service. But I refuse to tip for the simple preparation of what is essentially fast food. That's where I draw the line.
So no tip. For whoever may read this: what do you think of tipping for assemblyline food at a place with no table service? Am I wrong?
My meal was a reuben sandwich (good), with fries (mediocre).
The meal was palatable; the service is deficient. Not worth it when there are so many other options where the overall experience is markedly better.
翻译：“美食家”。这样的名字怎么会让人失望呢？嗯……
这家餐厅外观明亮干净。但座位不舒服。硬邦邦的靠背软垫座椅排列在一排独立桌子的一侧，对面是同样不舒服的木椅。我们这群人要求将桌子连在一起，座位间隔更大。管理层说不行，卡牌俱乐部每周都会来。所以我们接受了狭窄的座位安排。
注意：午餐时间我们在那里的时候，那里一直很拥挤。猜猜怎么着？没有一个卡牌俱乐部出现。
我们排队时各自点餐。轮到我时，我问了一杯我想要的饮料的价格。（假定的）经理不耐烦地说：“我不知道，不管上面写着什么。”嘿，经理先生，我问你信息。你的工作是愉快地提供信息。他们不忙也不着急。我没有看到标志。即使有，而且我问了一个愚蠢的问题，你也确实需要接受客户关系方面的培训。
我注意到自助餐厅越来越多地使用电子小费来垫付账单。我不这么认为！我会慷慨地给提供全方位服务的餐厅的服务员小费。他们提供的服务通常超出了基本服务的范围。但我拒绝为简单的快餐准备工作付小费。这就是我的底线。
所以不要给小费。对于任何读到这篇文章的人：你觉得在没有餐桌服务的地方给流水线食品付小费怎么样？我错了吗？
我的餐点是鲁本三明治（不错），配薯条（一般）。
餐点可口；服务不足。当有许多其他选择，整体体验明显更好时，不值得给小费。
这家餐厅外观明亮干净。但座位不舒服。硬邦邦的靠背软垫座椅排列在一排独立桌子的一侧，对面是同样不舒服的木椅。我们这群人要求将桌子连在一起，座位间隔更大。管理层说不行，卡牌俱乐部每周都会来。所以我们接受了狭窄的座位安排。
注意：午餐时间我们在那里的时候，那里一直很拥挤。猜猜怎么着？没有一个卡牌俱乐部出现。
我们排队时各自点餐。轮到我时，我问了一杯我想要的饮料的价格。（假定的）经理不耐烦地说：“我不知道，不管上面写着什么。”嘿，经理先生，我问你信息。你的工作是愉快地提供信息。他们不忙也不着急。我没有看到标志。即使有，而且我问了一个愚蠢的问题，你也确实需要接受客户关系方面的培训。
我注意到自助餐厅越来越多地使用电子小费来垫付账单。我不这么认为！我会慷慨地给提供全方位服务的餐厅的服务员小费。他们提供的服务通常超出了基本服务的范围。但我拒绝为简单的快餐准备工作付小费。这就是我的底线。
所以不要给小费。对于任何读到这篇文章的人：你觉得在没有餐桌服务的地方给流水线食品付小费怎么样？我错了吗？
我的餐点是鲁本三明治（不错），配薯条（一般）。
餐点可口；服务不足。当有许多其他选择，整体体验明显更好时，不值得给小费。
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