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Don't waste your time and money
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Jimi D's的点评
点评：The only thing giving this review 2 stars is our server, Brad. I would give him a 95% for service. He was very friendly and attentive.
Now, unfortunately, to the negative. I worked in the restaurant business for many years, mainly as a hostess in fine dining, so my review is based on my experience. We walked in and asked to sit on the patio. There was no space which was fine. Hostess 1, whose appearance was beyond lacking as she looked like she was going to a concert with her shredded baggy jeans and rapper t-shirt, asked us if we wanted to sit in the booth in the corner, as she gestured to the back of the restaurant. I asked if we could have a table because we would be needing a high chair. She proceeded to say, "So yeah, the booth in the corner". I expressed again that we needed a table and more specifically stating, not a booth. She walked away with no response and went to go put 2 tables together. The tables she was putting together were right in front of the patio door. We asked to not be seated right in front of the door. She again walked away with no response and began to put 2 different tables together. Hostess 2 came back up to the front and we questioned why they were trying to seat us in front of the patio door. She proceeded to explain about the server sections and about how they can't just put any 2 tables together, which is understandable but didn't explain why we were being seated in front of the patio door when there were plenty of other tables to seat us at. When hostess 1 was done putting the tables together, hostess 2 said that we could go sit... Without showing us to our table. We asked, "So we just seat ourselves..?" and "Well yeah" was her response. After we sat ourselves, hostess 2 approached our server within earshot of our table. She began to explain to him about how difficult we were being and then apologized to him for us being his section. Our server Brad, treated us with great service and attention even though he knew he was getting at least an 18% tip because we had a party of 6 people. Towards the end of our meal, I visited the restroom with one of my kids. On our way, we pasted the host stand where 2 people had entered and were waiting to be seated. Taking my child to the restroom takes at least 5 minutes and on our way back to our table, the same 2 people were still at the front waiting to be seated. I continued to watch to see how long it would take for anyone to acknowledge these people. They stood for about 10 minutes without being greeted and when hostess 2 finally made it back to her post, the people were told to sit wherever. Upon leaving, hostess 2 was behind the host stand playing on her phone. Needless to say, we were ignored on our way out.
The food was okay. It wasn't bad but in no way was it exceptional.
1. Why do you have a host stand and hostess if people are just told to seat themselves? If you want guests to just seat themselves, then put up a sign that states this.
2. The hostess is the first thing you see when you come in and their demeaner was awful.
3. From a professional stand point, your staff should at least be wearing a Jimi D's shirt so you can assess them from the other guests. All staff members were wearing plain street clothes.
This was a very poor experience and I wish we had taken our business to some place more deserving in the Aksarben area. Needless to say, we will not be rushing back any time soon.
Now, unfortunately, to the negative. I worked in the restaurant business for many years, mainly as a hostess in fine dining, so my review is based on my experience. We walked in and asked to sit on the patio. There was no space which was fine. Hostess 1, whose appearance was beyond lacking as she looked like she was going to a concert with her shredded baggy jeans and rapper t-shirt, asked us if we wanted to sit in the booth in the corner, as she gestured to the back of the restaurant. I asked if we could have a table because we would be needing a high chair. She proceeded to say, "So yeah, the booth in the corner". I expressed again that we needed a table and more specifically stating, not a booth. She walked away with no response and went to go put 2 tables together. The tables she was putting together were right in front of the patio door. We asked to not be seated right in front of the door. She again walked away with no response and began to put 2 different tables together. Hostess 2 came back up to the front and we questioned why they were trying to seat us in front of the patio door. She proceeded to explain about the server sections and about how they can't just put any 2 tables together, which is understandable but didn't explain why we were being seated in front of the patio door when there were plenty of other tables to seat us at. When hostess 1 was done putting the tables together, hostess 2 said that we could go sit... Without showing us to our table. We asked, "So we just seat ourselves..?" and "Well yeah" was her response. After we sat ourselves, hostess 2 approached our server within earshot of our table. She began to explain to him about how difficult we were being and then apologized to him for us being his section. Our server Brad, treated us with great service and attention even though he knew he was getting at least an 18% tip because we had a party of 6 people. Towards the end of our meal, I visited the restroom with one of my kids. On our way, we pasted the host stand where 2 people had entered and were waiting to be seated. Taking my child to the restroom takes at least 5 minutes and on our way back to our table, the same 2 people were still at the front waiting to be seated. I continued to watch to see how long it would take for anyone to acknowledge these people. They stood for about 10 minutes without being greeted and when hostess 2 finally made it back to her post, the people were told to sit wherever. Upon leaving, hostess 2 was behind the host stand playing on her phone. Needless to say, we were ignored on our way out.
The food was okay. It wasn't bad but in no way was it exceptional.
1. Why do you have a host stand and hostess if people are just told to seat themselves? If you want guests to just seat themselves, then put up a sign that states this.
2. The hostess is the first thing you see when you come in and their demeaner was awful.
3. From a professional stand point, your staff should at least be wearing a Jimi D's shirt so you can assess them from the other guests. All staff members were wearing plain street clothes.
This was a very poor experience and I wish we had taken our business to some place more deserving in the Aksarben area. Needless to say, we will not be rushing back any time soon.
翻译：唯一给这篇评论 2 星的是我们的服务器 Brad。我会给他 95% 的服务。他非常友好和细心。
现在，不幸的是，负面的。我在餐饮业工作了很多年，主要是在高级餐厅担任女主人，所以我的评论是基于我的经验。我们走进去，要求坐在露台上。没有空间很好。女主人 1 穿着破烂的宽松牛仔裤和说唱歌手的 T 恤，看起来就像要去听音乐会一样，她的外表非常缺乏，她问我们是否想坐在角落的包厢里，她指着后面的包厢餐厅。我问我们是否可以有一张桌子，因为我们需要一把高脚椅。她接着说，“是的，角落里的摊位”。我再次表示我们需要一张桌子，更具体地说，而不是一个展位。她没有回应就走开了，然后去把两张桌子放在一起。她正在整理的桌子就在露台门前。我们要求不要坐在门前。她再次没有回应地走开了，开始把两张不同的桌子放在一起。女主人 2 回到前面，我们质疑他们为什么要让我们坐在露台门前。她继续解释服务器部分以及他们如何不能将任何 2 张桌子放在一起，这是可以理解的，但没有解释为什么我们坐在露台门前，而有很多其他桌子可以坐我们在。当女主人 1 将桌子放在一起后，女主人 2 说我们可以坐下了。我们问，“所以我们就坐下吧……？” “嗯，是的”是她的回答。在我们坐下后，女主人 2 在我们桌子的听力范围内走近我们的服务器。她开始向他解释我们有多困难，然后向他道歉，因为我们是他的部门。我们的服务员布拉德以优质的服务和关注对待我们，尽管他知道他至少得到了 18% 的小费，因为我们有一个 6 人的聚会。在用餐快结束时，我和我的一个孩子去了洗手间。在我们的路上，我们粘贴了 2 人进入并等待就座的主人看台。带我的孩子去洗手间至少需要 5 分钟，在我们回到餐桌的路上，同样的两个人还在前面等着就座。我继续观察，看看人们需要多长时间才能承认这些人。他们站了大约 10 分钟，没有人打招呼，当女主人 2 终于回到她的岗位时，人们被告知可以坐在任何地方。离开时，女主人2在主人看台后面玩手机。不用说，我们在出去的路上被忽略了。
食物还可以。这还不错，但绝不是例外。
1. 如果只是让人们自己坐下，为什么还要有主人看台和女主人？如果您希望客人自行就座，请张贴标语说明这一点。
2. 女主人是你进来的第一眼，他们的举止很糟糕。
3. 从专业的角度来看，您的员工至少应该穿一件 Jimi D's 衬衫，以便您可以从其他客人那里评估他们。所有工作人员都穿着便装。
这是一次非常糟糕的经历，我希望我们能把我们的业务带到 Aksarben 地区更值得的地方。不用说，我们不会很快回来。
现在，不幸的是，负面的。我在餐饮业工作了很多年，主要是在高级餐厅担任女主人，所以我的评论是基于我的经验。我们走进去，要求坐在露台上。没有空间很好。女主人 1 穿着破烂的宽松牛仔裤和说唱歌手的 T 恤，看起来就像要去听音乐会一样，她的外表非常缺乏，她问我们是否想坐在角落的包厢里，她指着后面的包厢餐厅。我问我们是否可以有一张桌子，因为我们需要一把高脚椅。她接着说，“是的，角落里的摊位”。我再次表示我们需要一张桌子，更具体地说，而不是一个展位。她没有回应就走开了，然后去把两张桌子放在一起。她正在整理的桌子就在露台门前。我们要求不要坐在门前。她再次没有回应地走开了，开始把两张不同的桌子放在一起。女主人 2 回到前面，我们质疑他们为什么要让我们坐在露台门前。她继续解释服务器部分以及他们如何不能将任何 2 张桌子放在一起，这是可以理解的，但没有解释为什么我们坐在露台门前，而有很多其他桌子可以坐我们在。当女主人 1 将桌子放在一起后，女主人 2 说我们可以坐下了。我们问，“所以我们就坐下吧……？” “嗯，是的”是她的回答。在我们坐下后，女主人 2 在我们桌子的听力范围内走近我们的服务器。她开始向他解释我们有多困难，然后向他道歉，因为我们是他的部门。我们的服务员布拉德以优质的服务和关注对待我们，尽管他知道他至少得到了 18% 的小费，因为我们有一个 6 人的聚会。在用餐快结束时，我和我的一个孩子去了洗手间。在我们的路上，我们粘贴了 2 人进入并等待就座的主人看台。带我的孩子去洗手间至少需要 5 分钟，在我们回到餐桌的路上，同样的两个人还在前面等着就座。我继续观察，看看人们需要多长时间才能承认这些人。他们站了大约 10 分钟，没有人打招呼，当女主人 2 终于回到她的岗位时，人们被告知可以坐在任何地方。离开时，女主人2在主人看台后面玩手机。不用说，我们在出去的路上被忽略了。
食物还可以。这还不错，但绝不是例外。
1. 如果只是让人们自己坐下，为什么还要有主人看台和女主人？如果您希望客人自行就座，请张贴标语说明这一点。
2. 女主人是你进来的第一眼，他们的举止很糟糕。
3. 从专业的角度来看，您的员工至少应该穿一件 Jimi D's 衬衫，以便您可以从其他客人那里评估他们。所有工作人员都穿着便装。
这是一次非常糟糕的经历，我希望我们能把我们的业务带到 Aksarben 地区更值得的地方。不用说，我们不会很快回来。
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