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Overcharged and treated rudely by manager.
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Overcharged and treated rudely by manager.
Hudson Grille的点评
点评：I had been to Hudson's several times previously and it was good. However, on Monday, May 8, it was awful. The service was slow but the real issue was that I was overcharged.
My server was going to resolve the problem but after quite a wait she had not resolved the issue and said was going to talk to the manager. Again, after a long wait no one returned to me. I saw the server, another employee, and a man talking at the hostess station. I went over to them to see what was going on. The man said he was the manager but was argumentative and couldn't seem to grasp that my burger was priced at $11.95
on the menu but was charged on my bill as $12.95. I realize that I was only overcharged by $1.00 but I wanted an accurate bill. The "manager" had no customer service skills and was actually rude and unconcerned. Also, my salad was made entirely of iceburg lettuce with several brown pieces and chunks of core. I will not return to Hudson's. I was with 9 friends and they will also not return. I was at table 414 and my check # was 32.
My server was Jada C.
My server was going to resolve the problem but after quite a wait she had not resolved the issue and said was going to talk to the manager. Again, after a long wait no one returned to me. I saw the server, another employee, and a man talking at the hostess station. I went over to them to see what was going on. The man said he was the manager but was argumentative and couldn't seem to grasp that my burger was priced at $11.95
on the menu but was charged on my bill as $12.95. I realize that I was only overcharged by $1.00 but I wanted an accurate bill. The "manager" had no customer service skills and was actually rude and unconcerned. Also, my salad was made entirely of iceburg lettuce with several brown pieces and chunks of core. I will not return to Hudson's. I was with 9 friends and they will also not return. I was at table 414 and my check # was 32.
My server was Jada C.
翻译：我以前去过哈德逊几次，这很好。然而，在 5 月 8 日星期一，情况很糟糕。服务很慢，但真正的问题是我被多收了钱。
我的服务器将解决问题，但经过相当长的等待后，她没有解决问题，并说要与经理交谈。再一次，经过漫长的等待，没有人回到我身边。我看到服务员、另一名员工和一个男人在女主人站说话。我走到他们身边，看看发生了什么事。该男子说他是经理，但很争辩，似乎无法理解我的汉堡定价为 11.95 美元
在菜单上，但在我的账单上收取了 12.95 美元。我意识到我只多收了 1.00 美元，但我想要一份准确的账单。 “经理”没有客户服务技能，实际上很粗鲁和漠不关心。另外，我的沙拉完全是用卷心莴苣做成的，上面有几片棕色的碎片和大块的核心。我不会回到哈德逊的。我和 9 个朋友在一起，他们也不会回来。我在 414 桌，我的支票号码是 32。
我的服务器是 Jada C。
我的服务器将解决问题，但经过相当长的等待后，她没有解决问题，并说要与经理交谈。再一次，经过漫长的等待，没有人回到我身边。我看到服务员、另一名员工和一个男人在女主人站说话。我走到他们身边，看看发生了什么事。该男子说他是经理，但很争辩，似乎无法理解我的汉堡定价为 11.95 美元
在菜单上，但在我的账单上收取了 12.95 美元。我意识到我只多收了 1.00 美元，但我想要一份准确的账单。 “经理”没有客户服务技能，实际上很粗鲁和漠不关心。另外，我的沙拉完全是用卷心莴苣做成的，上面有几片棕色的碎片和大块的核心。我不会回到哈德逊的。我和 9 个朋友在一起，他们也不会回来。我在 414 桌，我的支票号码是 32。
我的服务器是 Jada C。
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