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Don't go here
smithe2383
Don't go here
Miss Shirley's的点评
点评：Worst customer service I've encountered in a locally owned business. We were told it would be a 20 minute wait, no problem, we told them we'd be at Rendezvous and they said they'd text when our table was ready. After 30 minutes my friend called them to see how much longer it would be and they said we should go ahead and get another round as it would be awhile. We finally got a text later that our table was almost ready and to start walking back to the restaurant. We arrived at the restaurant about 5-7 minutes later (I'm disabled and it takes me awhile to walk anywhere) and our table wasn't ready. We stood there for about 10 minutes until they finally had a table for us. I'm standing the whole time because the chairs for waiting were either inaccessible for mobility impaired people or I would have to sit outside and get eaten by mosquitoes. We're finally seated and the server seems nice enough until she abruptly starts walking away before even asking if we wanted to order drinks. My friend called her back to the table to take our drink orders and she proceeds to take my two friends drink orders but not mine. In fact she didn't even acknowledge me at all from the moment she approached our table. Weird that the only person she refused to acknowledge was the disabled person... We walked out, the hostess called after us and I told her we're leaving because their service is s***. I'd been wanting to go there since they opened in December of last year and was really excited about going. I live in the Lower Ninth Ward and don't get down to that area a lot because it's about a half hour drive if there's any traffic and parking can be an issue depending on how well I'm walking that particular day, meaning sometimes I can't walk more than a block. There are far too many fantastic, locally owned restaurants in this city for me to put up with the awful service and what seemed to be ableist behavior.
翻译：我在本地企业遇到过最糟糕的客户服务。我们被告知要等 20 分钟，没问题，我们告诉他们我们会在 Rendezvous，他们说当我们的桌子准备好时他们会发短信。 30 分钟后，我的朋友打电话给他们，询问需要多长时间，他们说我们应该继续进行另一轮，因为需要一段时间。后来我们终于收到一条短信，说我们的桌子快准备好了，开始走回餐厅。大约 5-7 分钟后我们到达餐厅（我是残疾人，我需要一段时间才能走到任何地方），但我们的桌子还没有准备好。我们在那里站了大约10分钟，直到他们终于为我们安排了一张桌子。我一直站着，因为等待的椅子要么行动不便的人无法使用，要么我不得不坐在外面被蚊子吃掉。我们终于坐下了，服务员看起来很好，直到她突然开始走开，甚至还没有问我们是否想点饮料。我的朋友叫她回到餐桌接受我们的饮料订单，她继续接受我的两个朋友的饮料订单，但没有接受我的。事实上，从她走近我们餐桌的那一刻起，她根本就没有理我。奇怪的是，她唯一拒绝承认的人是残疾人......我们走出去，女主人在我们后面打电话，我告诉她我们要离开，因为他们的服务很糟糕。自从去年 12 月开业以来，我就一直想去那里，而且非常兴奋。我住在下九区，不经常去那个地区，因为如果有交通的话，开车大约需要半小时，停车可能会成为一个问题，具体取决于我那天的步行情况，这意味着有时我步行不能超过一个街区。这个城市有太多很棒的当地餐馆，让我无法忍受糟糕的服务和看似体能歧视的行为。
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