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One server can ruin an experience
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One server can ruin an experience
Ole Red的点评
点评：My husband and I always stop in here multiple times on our trips to Gatlinburg. We stopped in on Thursday and had a few beers at the bar and listened to the band for a few before moving on to our next destination. When we got our tab it was higher than expected and the server said it was the souvenir glasses. We told her we didn’t want the glasses and she took them off the bill no problem. The next day we were seated at a small table near the bar and Misty 1915 was our server. We ordered nachos and we each got a beer. After we got our nachos, a few seats at the bar opened up so we moved. We flagged down Misty and she said she had to cash us out. No problem. When she brought the bill it was $60.08 for an order of nachos and 2 draft beers. I asked why so much? She brought an itemized bill and said we got the souvenir glasses. We told her we didn’t want the glasses and she said that was what we ordered and wouldn’t take it off our bill. It was weird that the server the day before could take it off??? Misty was rude and I feel like she was taking advantage of tourists who are on vacation just wanting to have a good time. We were left with a bad taste in our mouths. We finished our beers and left. Not sure if we’ll be back. Really disappointed
翻译：我和丈夫在去加特林堡旅行时总会多次在此停留。星期四我们来到这里，在酒吧喝了几杯啤酒，听了一会儿乐队演奏，然后前往下一个目的地。当我们结账时，金额比预期的要高，服务员说那是纪念玻璃杯。我们告诉她我们不要玻璃杯，她就毫无问题地把它们从账单中扣除了。第二天，我们坐在酒吧附近的一张小桌子旁，Misty 1915 是我们的服务员。我们点了玉米片，每人点了一杯啤酒。拿到玉米片后，酒吧里出现了几个空位，所以我们换了座位。我们叫住 Misty，她说她必须帮我们结账。毫无问题。她拿来账单时，一份玉米片和两杯生啤一共 60.08 美元。我问为什么这么多？她拿来了一份明细账单，说我们得到的是纪念玻璃杯。我们告诉她我们不要那几杯酒，她说我们点的就是那杯，而且不肯从账单里扣掉。前一天的服务员居然能把那杯酒拿掉，真是奇怪？米斯蒂很粗鲁，我觉得她在占那些只想好好玩玩的度假游客的便宜。我们当时心里很不是滋味。我们喝完啤酒就走了。不知道以后还会不会再来。真的很失望。
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