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Wendy H
Not all negative...just honest.
弗雷德里克斯堡会议中心假日酒店的点评
点评：The hotel is clean, and the cleaning staff does an excellent job keeps it clean. The bed is little hard for me, but sheets were clean. They did have both soft and firm pillows. The TV was very easy to work and stream off your own programs. I did like the port outlets they had in between both beds. They also have a great lounge. The pool when walking around in pool and outside of pool has sharp floor. We were there for tournament and all kids about 25 had cuts all on bottom of feet and cuts on every toe. When telling the front desk, they could care less. It was very awkward because they just stared at us moms with no respond. There were 25 different family members in our group and all, but 1 family had a working refrigerator in their room. When checking out and telling the front desk that none of the refrigerators worked, yup you guessed it no reaction, no sorry about that, not even an acknowledgment on the issue. They could care less. One family got locked out of there room for 8 hrs because the battery in the door lock stopped working and the key card would not work. So yes, nice stay unless you would have any issues that you would need...you are on your own.
翻译：酒店很干净，清洁人员做得很好，保持干净。床对我来说有点硬，但床单很干净。他们确实有软枕头和硬枕头。电视很容易操作并播放您自己的节目。我确实喜欢他们在两张床之间的端口插座。他们还有一个很棒的休息室。在泳池内和泳池外走动时，泳池的地板很锋利。我们去那里参加比赛，所有 25 岁左右的孩子的脚底和每个脚趾都有伤口。当告诉前台时，他们就不在乎了。这很尴尬，因为他们只是盯着我们妈妈看，没有任何反应。我们的团队中有 25 个不同的家庭成员，但有一个家庭的房间里有一台可以使用的冰箱。当退房并告诉前台所有冰箱都无法工作时，是的，您猜对了，没有任何反应，对此没有抱歉，甚至没有对这个问题进行确认。他们可以不在乎。一个家庭被锁在房间外 8 小时，因为门锁的电池停止工作，钥匙卡也无法使用。所以，是的，住得很愉快，除非您遇到任何需要的问题……您只能靠自己了。
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