点评:I cannot believe, especially for a Hilton Diamond member, that this property refuses to provide guests with bottles of water aside from the two in their welcome gift. I stay at Hiltons all over the country and have always been graciously provided with extra water, upon request, every single time. Not here. I guess they must save more on not giving out water than they earn on repeat visits. Additionally, they DO NOT recycle, and they charged me for an upgrade that was supposed to be free. The desk clerk was unable to explain the discrepency at checkout (told me that the difference between my initial reservation and the final folio was due to the incidentals deposit, which it wasn't) and it took me over an hour to finally resolve it with the manager. Lastly, I got serious attitude from a male housekeeper who knocked on my door one morning when I asked him to please come back in a half an hour because I was in the middle of working. I will NOT be staying at this property again.
翻译:我无法相信,尤其是对于希尔顿钻石会员来说,这家酒店除了迎宾礼物中的两瓶水外,拒绝为客人提供其他瓶装水。我住过全国各地的希尔顿酒店,每次只要客人提出要求,他们都会慷慨地提供额外的水。但这里没有。我想他们不提供水节省的钱肯定比他们重复入住赚的钱还多。此外,他们不回收水,还向我收取了本应免费的升级费用。前台服务员无法解释退房时的差异(告诉我,我最初预订的金额和最终账单之间的差异是由于杂费押金造成的,但事实并非如此),我花了一个多小时才最终与经理解决了这个问题。最后,一天早上,当我要求一名男管家半小时后再来,因为我正在工作时,他敲我的门,态度很恶劣。我再也不会住在这家酒店了。