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Koze Teppan Grill- East的点评
点评：We ate in the dinning room. The food is good, but the service was horrible. First, we ordered two sushi appetizers and they both came at different times, one after the entree was brought to the table. Secondly, we ordered the steak and shrimp entree to share, but we had to purchase the extra fried rice as specified in the menu for $5.95, but when we got the bill, it was $7.99. When we inquired about the discrepancy, the waiter said the menu has changed, but the new price was not on the menu and the waiter did not bother to tell us. Thirdly, the entree was brought to the table without first bringing the soup and salad. We asked the waiter and the response was “Do you still want the soup and salad” in an obnoxious manner. Finally, the bill automatically included 18% tip. We asked the waiter about the tip and the response was “18% tip for four or more people.” Usually the automatic tip is for larger parties (i.e., more than 10 or more people). This whole experience was confusing and it seemed they just want to overcharge you.
翻译：我们在餐厅吃饭。食物很好，但服务很糟糕。首先，我们点了两道寿司开胃菜，它们都是在不同的时间上来的，一道是在主菜上桌之后。其次，我们点了牛排和虾主菜来分享，但是我们不得不按照菜单上的要求额外购买5.95美元的炒饭，但是当我们拿到账单的时候是7.99美元。当我们询问差异时，服务员说菜单已经改变，但菜单上没有新价格，服务员也懒得告诉我们。第三，主菜没有先上汤和沙拉就上桌了。我们问服务员，回答是令人讨厌的“你还想要汤和沙拉吗”。最后，账单自动包含了 18% 的小费。我们向服务员询问了小费，回答是“四人或四人以上给 18% 的小费”。通常自动小费适用于较大的聚会（即超过 10 人或更多）。整个经历令人困惑，他们似乎只是想多收你的钱。
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