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Worst Service, Worst most expensive food.
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Worst Service, Worst most expensive food.
The Redlander的点评
点评：We had some family from the north visit so we thought of taking them to this place since its such a beautiful place.
We sat down and were completely ignored for 20 minutes.
Since we had two kids who were starving i had to get up to find my waiter. When she finally came in we basically told her the entire order since we had a feeling the dining experience was going to be slow.
There were not a lot of servers and quite a few people.
When our food arrived it was such a disappointment!! If you are tempted to order the Rib Eye there, please do yourself a favor and DONT! It is the worst Rib eye you will ever see, let alone taste. No grill marks, nothing, I honestly dont even know how that thing is cooked cause its not even seared. It came out with an icecream sized scoop of mashed potatoes and nothing else!! and the menu clearly stated “coconut rice”. All the entrees came out with a side salad instead of veggies. When we ask our server about it, cause frankly we were starving but it was such a huge disappointment, she said that the food runners should have mentioned to us that those entrees were coming out with salad instead of veggies. Seriously? She didn’t even take responsibility for something she should’ve told us BEFORE we order so we can decide if thats really what we want in the first place! We are talking about a 38-40$ entrees that looked like a steak from a fast food. or worst!
We ate the horrible food cause we were starving of course and when we wanted to order desserts for the kids the server came and said “is the bill gonna be split?” to which I responded “well we would like to order dessert if thats ok with you” I was just so annoyed by this horrible waitress that had this snarky attitude.
I have been a waitress most of my life, I understand that sometimes we as servers do not have the fault of so many things that happen but with the right attitude, the right responses, taking ownership and just knowing the menu, we can change the experience of the customer.
When my sister asked her something about the vegan dessert she supposedly went to ask what kind of milk did it have (coconut, almond) she said she didnt know that the dessert came in a box.
I had to speak to the manager at the moment which had been my server the last time I came here and he was nice and offer to take out the items that we were not happy with. I just told them to take out the rib eye cause it was truly disgusting and my intent is not to have a free dinner. What aggravated me was that the 20%service was included.
This waitress will never learn how to treat customers if she will get a 20% service tip with her horrendous attitude.
Tip for management, keep the service gratuity if the compaints dont have to do with the server but if it does, take it off! Its the only way they learn how to earn it.
200$ tab for the worst dinner. Still hurts!One regret i have…not taking a picture of that rib eye! wow!
Oh and the waitress didnt even heat the chocolate lava cake… ugh!
disgusting!
We sat down and were completely ignored for 20 minutes.
Since we had two kids who were starving i had to get up to find my waiter. When she finally came in we basically told her the entire order since we had a feeling the dining experience was going to be slow.
There were not a lot of servers and quite a few people.
When our food arrived it was such a disappointment!! If you are tempted to order the Rib Eye there, please do yourself a favor and DONT! It is the worst Rib eye you will ever see, let alone taste. No grill marks, nothing, I honestly dont even know how that thing is cooked cause its not even seared. It came out with an icecream sized scoop of mashed potatoes and nothing else!! and the menu clearly stated “coconut rice”. All the entrees came out with a side salad instead of veggies. When we ask our server about it, cause frankly we were starving but it was such a huge disappointment, she said that the food runners should have mentioned to us that those entrees were coming out with salad instead of veggies. Seriously? She didn’t even take responsibility for something she should’ve told us BEFORE we order so we can decide if thats really what we want in the first place! We are talking about a 38-40$ entrees that looked like a steak from a fast food. or worst!
We ate the horrible food cause we were starving of course and when we wanted to order desserts for the kids the server came and said “is the bill gonna be split?” to which I responded “well we would like to order dessert if thats ok with you” I was just so annoyed by this horrible waitress that had this snarky attitude.
I have been a waitress most of my life, I understand that sometimes we as servers do not have the fault of so many things that happen but with the right attitude, the right responses, taking ownership and just knowing the menu, we can change the experience of the customer.
When my sister asked her something about the vegan dessert she supposedly went to ask what kind of milk did it have (coconut, almond) she said she didnt know that the dessert came in a box.
I had to speak to the manager at the moment which had been my server the last time I came here and he was nice and offer to take out the items that we were not happy with. I just told them to take out the rib eye cause it was truly disgusting and my intent is not to have a free dinner. What aggravated me was that the 20%service was included.
This waitress will never learn how to treat customers if she will get a 20% service tip with her horrendous attitude.
Tip for management, keep the service gratuity if the compaints dont have to do with the server but if it does, take it off! Its the only way they learn how to earn it.
200$ tab for the worst dinner. Still hurts!One regret i have…not taking a picture of that rib eye! wow!
Oh and the waitress didnt even heat the chocolate lava cake… ugh!
disgusting!
翻译：我们有一些来自北方的家庭来访，所以我们想带他们去这个地方，因为它是如此美丽的地方。
我们坐下来，被完全忽视了 20 分钟。
因为我们有两个正在挨饿的孩子，所以我不得不起床去找我的服务员。当她终于进来时，我们基本上告诉了她整个订单，因为我们觉得用餐体验会很慢。
服务器不多，人也不少。
当我们的食物到达时，真是令人失望！如果您想在那里订购 Rib Eye，请帮自己一个忙，不要！这是您见过的最糟糕的肋眼肉，更不用说品尝了。没有烧烤痕迹，什么都没有，老实说，我什至不知道那东西是怎么煮的，因为它甚至没有烤焦。结果是一勺冰淇淋大小的土豆泥，除此之外什么都没有！！菜单上清楚地写着“椰子饭”。所有主菜都配有沙拉而不是蔬菜。当我们向我们的服务器询问这件事时，坦率地说，我们正在挨饿，但这是一个巨大的失望，她说食品跑步者应该向我们提到那些主菜是用沙拉而不是蔬菜出来的。严重地？她甚至没有对她应该在我们订购之前告诉我们的事情负责，所以我们可以首先决定那是否真的是我们想要的！我们谈论的是 38-40 美元的主菜，看起来像快餐店的牛排。或最坏！
我们吃了可怕的食物，因为我们当然饿了，当我们想为孩子们点甜点时，服务员过来问“账单要分摊吗？”我回答说：“好吧，如果你不介意的话，我们想点甜点”我对这个态度恶劣的可怕女服务员感到非常恼火。
我一生的大部分时间都是女服务员，我明白有时候我们作为服务员并没有错，但如果有正确的态度，正确的反应，拥有所有权并只知道菜单，我们就可以改变客户的体验。
当我姐姐问她一些关于纯素甜点的事情时，她应该去问它有什么样的牛奶（椰子、杏仁），她说她不知道甜点是装在盒子里的。
上次我来这里时，我不得不和经理谈谈，他是我的服务员，他很好，主动提出要拿走我们不满意的东西。我只是告诉他们取出肋眼，因为它真的很恶心，我的意图不是免费晚餐。令我恼火的是 20% 的服务已包含在内。
如果这位女服务员以她可怕的态度得到 20% 的服务小费，她将永远不会学会如何对待顾客。
管理提示，如果投诉与服务器无关，请保留服务小费，但如果有，请将其取消！这是他们学习如何赚钱的唯一途径。
最糟糕的晚餐要 200 美元。仍然很痛！我很遗憾……没有拍下肋眼的照片！哇！
哦，女服务员甚至没有加热巧克力熔岩蛋糕……呃！
恶心！
我们坐下来，被完全忽视了 20 分钟。
因为我们有两个正在挨饿的孩子，所以我不得不起床去找我的服务员。当她终于进来时，我们基本上告诉了她整个订单，因为我们觉得用餐体验会很慢。
服务器不多，人也不少。
当我们的食物到达时，真是令人失望！如果您想在那里订购 Rib Eye，请帮自己一个忙，不要！这是您见过的最糟糕的肋眼肉，更不用说品尝了。没有烧烤痕迹，什么都没有，老实说，我什至不知道那东西是怎么煮的，因为它甚至没有烤焦。结果是一勺冰淇淋大小的土豆泥，除此之外什么都没有！！菜单上清楚地写着“椰子饭”。所有主菜都配有沙拉而不是蔬菜。当我们向我们的服务器询问这件事时，坦率地说，我们正在挨饿，但这是一个巨大的失望，她说食品跑步者应该向我们提到那些主菜是用沙拉而不是蔬菜出来的。严重地？她甚至没有对她应该在我们订购之前告诉我们的事情负责，所以我们可以首先决定那是否真的是我们想要的！我们谈论的是 38-40 美元的主菜，看起来像快餐店的牛排。或最坏！
我们吃了可怕的食物，因为我们当然饿了，当我们想为孩子们点甜点时，服务员过来问“账单要分摊吗？”我回答说：“好吧，如果你不介意的话，我们想点甜点”我对这个态度恶劣的可怕女服务员感到非常恼火。
我一生的大部分时间都是女服务员，我明白有时候我们作为服务员并没有错，但如果有正确的态度，正确的反应，拥有所有权并只知道菜单，我们就可以改变客户的体验。
当我姐姐问她一些关于纯素甜点的事情时，她应该去问它有什么样的牛奶（椰子、杏仁），她说她不知道甜点是装在盒子里的。
上次我来这里时，我不得不和经理谈谈，他是我的服务员，他很好，主动提出要拿走我们不满意的东西。我只是告诉他们取出肋眼，因为它真的很恶心，我的意图不是免费晚餐。令我恼火的是 20% 的服务已包含在内。
如果这位女服务员以她可怕的态度得到 20% 的服务小费，她将永远不会学会如何对待顾客。
管理提示，如果投诉与服务器无关，请保留服务小费，但如果有，请将其取消！这是他们学习如何赚钱的唯一途径。
最糟糕的晚餐要 200 美元。仍然很痛！我很遗憾……没有拍下肋眼的照片！哇！
哦，女服务员甚至没有加热巧克力熔岩蛋糕……呃！
恶心！
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