下载App
资质规则
旅行
账户
Tripadvisor用户
BEWARE!!!!
Rusty Wallace Racing Experience的点评
点评：There are companies that have exceptional customer service and then there are others that appear to want to take your money and not do the right thing.
My friends and I flew to Miami to spend a weekend together and one of the things we wanted to do was race. We ended up Signing up for the Rusty Wallace racing experience.
Hurricane Nicole came through Florida three days before the event. We had called ahead to see if we could cancel. They said absolutely not.
Then, three days before the event, we got a text canceling the event. Now, if that was all there is to the story, I would move on, but this is where it gets really interesting.
The contract you sign with Rusty Wallace will state that they can cancel the event from 1 to 72 hours before the event for ANY REASON AND YOU DO NOT GET A REGUND. Not only that, but you must use the experience within 12 months or it expires.
What kind of company does this? I have never heard of any company on the planet THAT cancels something and then keeps you on the hook for it.
I’ve run multiple businesses in my life and would never consider doing that to a customer and I’ve never been with a company that does this.
My advice is that there are many other options and not to use this one.
My friends and I flew to Miami to spend a weekend together and one of the things we wanted to do was race. We ended up Signing up for the Rusty Wallace racing experience.
Hurricane Nicole came through Florida three days before the event. We had called ahead to see if we could cancel. They said absolutely not.
Then, three days before the event, we got a text canceling the event. Now, if that was all there is to the story, I would move on, but this is where it gets really interesting.
The contract you sign with Rusty Wallace will state that they can cancel the event from 1 to 72 hours before the event for ANY REASON AND YOU DO NOT GET A REGUND. Not only that, but you must use the experience within 12 months or it expires.
What kind of company does this? I have never heard of any company on the planet THAT cancels something and then keeps you on the hook for it.
I’ve run multiple businesses in my life and would never consider doing that to a customer and I’ve never been with a company that does this.
My advice is that there are many other options and not to use this one.
翻译：有些公司提供卓越的客户服务，但有些公司似乎想要拿走您的钱而不做正确的事。
我和我的朋友们飞到迈阿密一起度过一个周末，我们想做的事情之一就是比赛。我们最终注册了 Rusty Wallace 赛车体验。
飓风妮可在活动开始前三天穿过佛罗里达。我们提前打电话看看是否可以取消。他们说绝对不是。
然后，在活动开始前三天，我们收到一条取消活动的短信。现在，如果这就是故事的全部内容，我会继续前进，但这才是真正有趣的地方。
您与 Rusty Wallace 签订的合同将声明他们可以在活动开始前 1 到 72 小时内以任何理由取消活动，并且您不会得到退款。不仅如此，您还必须在 12 个月内使用该体验，否则将过期。
这是一家什么样的公司？我从来没有听说过这个星球上有任何公司取消某些东西然后让你为此承担责任。
我一生经营过多家企业，绝不会考虑对客户这样做，而且我也从未在一家这样做的公司工作过。
我的建议是还有很多其他选择，不要使用这个。
我和我的朋友们飞到迈阿密一起度过一个周末，我们想做的事情之一就是比赛。我们最终注册了 Rusty Wallace 赛车体验。
飓风妮可在活动开始前三天穿过佛罗里达。我们提前打电话看看是否可以取消。他们说绝对不是。
然后，在活动开始前三天，我们收到一条取消活动的短信。现在，如果这就是故事的全部内容，我会继续前进，但这才是真正有趣的地方。
您与 Rusty Wallace 签订的合同将声明他们可以在活动开始前 1 到 72 小时内以任何理由取消活动，并且您不会得到退款。不仅如此，您还必须在 12 个月内使用该体验，否则将过期。
这是一家什么样的公司？我从来没有听说过这个星球上有任何公司取消某些东西然后让你为此承担责任。
我一生经营过多家企业，绝不会考虑对客户这样做，而且我也从未在一家这样做的公司工作过。
我的建议是还有很多其他选择，不要使用这个。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
