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Excited to bring our Chicago area friends -true restaurant aficionados, to Bass Bay for dinner on a Friday night!
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Excited to bring our Chicago area friends -true restaurant aficionados, to Bass Bay for dinner on a Friday night!
Bass Bay Brewhouse的点评
点评：We arrived early on a Friday night as we knew it would be a busy Fish Fry evening. The weather was beautiful. We were told - hr and a half for outdoor seating and an hour for indoor. We were seated indoors an hour and 45 min later. If that wasn’t bad enough, after we ordered our meals through our nice waiter Stevie, we had to ask him 55 min later where are food was. 55 minutes later!!!Wow! Our friends ordered glasses of wine before dinner that hadn’t arrived by that time either after several attempts to ask Stevie about the wine. He apologized each time but wine did not make it to the table until our dinner arrived. Generally, I have loved the Walleye at Bass Bay Brewhouse but that night it was hard and dry. Very overcooked. My husband had the Cod and liked it but there were only 2 very small pieces on his plate. When asked about it, Stevie agreed that it didn’t look like much but assured us it was weighed and should be correct amount. (It definitely was not as we’ve eaten many fish fries there in the past). When Stevie took the order he told me I could substitute a salad for fries so that’s what I did but there was a charge for the salad on the bill. He apologized and did say that it was his fault for not mentioning up-charge and took it off the bill. Also to his credit, he did not charge for the glasses of wine that barely made it to the table. As for our friend’s dinners, they had a steak and were unimpressed with the flavor and one of them ordered it medium but it came exceptionally rare. Overall, the worst experience we’ve ever had at Bass Bay. Embarrassed to bring our friends who love to eat at wonderful restaurants there. Service was absolutely the worst we’ve ever had there and we will not be back anytime soon! You’ve got a fabulous location but you absolutely need to make improvements if you want a fabulous review to go along with ambience.
翻译：我们在周五晚上很早就到达了，因为我们知道这将是一个繁忙的炸鱼之夜。天气很好。我们被告知 - 室外座位需要一个半小时，室内座位需要一个小时。一小时四十五分钟后我们坐在室内。如果这还不够糟糕的话，在我们通过友善的服务员 Stevie 点餐后，55 分钟后我们不得不问他食物在哪里。 55分钟后！！！哇！我们的朋友在晚餐前点了几杯葡萄酒，但在多次尝试询问史蒂夫有关葡萄酒的情况后，当时还没有送来。他每次都道歉，但直到我们的晚餐到达时酒才上桌。总的来说，我很喜欢巴斯湾酿酒厂的白眼鱼，但那天晚上又硬又干。煮得太过头了。我丈夫点了鳕鱼，很喜欢，但他的盘子里只有两块很小的东西。当被问及这个问题时，史蒂夫同意它看起来并不多，但向我们保证它已经过称重并且应该是正确的数量。 （这绝对不是因为我们过去在那里吃过很多炸鱼薯条）。当史蒂夫接受订单时，他告诉我我可以用沙拉代替薯条，所以我就这么做了，但账单上的沙拉是收费的。他道歉了，并表示这是他的错，没有提及加价，并将其从账单中删除。同样值得称赞的是，他没有对勉强上桌的酒收费。至于我们朋友的晚餐，他们吃了一份牛排，对味道不感兴趣，其中一个人点了五分熟，但它非常罕见。总的来说，这是我们在巴斯湾经历过的最糟糕的经历。很不好意思带我们喜欢去那里很棒的餐厅吃饭的朋友。服务绝对是我们在那里经历过的最糟糕的，我们不会很快回来！您拥有绝佳的地理位置，但如果您想要精彩的评论与氛围相得益彰，那么您绝对需要做出改进。
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