拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
旅行
账户
TERRIBLE SERVICE
Stay3201185****
TERRIBLE SERVICE
Cafe Rio Mexican Grill的点评
点评：TIME AND TIME AGAIN THE SERVICE IS TERRIBLE. WE ORDERED TWO DIFFERENT ORDERS ONLINE AND WHEN MY HUSBAND WENT TO PICK IT UP, THEY TOLD HIM HE NEEDED TO PAY FOR THE ORDER. THEY DON'T GIVE FREE FOOD. FINALLY, I HAD TO SEND BOTH ORDER NUMBERS AND HE GOT THE FOOD. JAMES WAS THE ONE WHO WAS VERY RUDE.
THEN WHEN MY HUSBAND SHOWED UP WITH THE FOOD, MY ORDER WAS INCORRECT. I ORDERED THE PORK, NO BEANS, NO CHEESE, FAJITA VEGETABLES, CORN SALSA. I GOT CARNE, BEANS, CHEESE NO FAJITA VEGATABLES OR CORN SALSA.
VERY DISAPPOINTING.
I HAVE ENJOYED THE FOOD IN THE PAST, BUT EVERY TIME THERE IS ALWAYS AN ISSUE.
THEY NEED BETTER TRAINING AND IT DOESN'T APPEAR THERE IS ANY MANAGER ON SITE.
VERY SURPRISED THAT THEY ARE STILL IN BUSINESS THE WAY THE STORE IS RUN. SEEMS LIKE THE WORKERS COULD CARE LESS ABOUT DOING A GOOD JOB.
WITHOUT CUSTOMERS THEY WILL BE OUT OF A JOB. MAYBE THEY NEED TO REALIZE THAT AND PUT MORE CARE INTO THE JOB THEY ARE DOING.
IF I COULD GIVE ZERO STARS I WOULD.
I HAVE SEEN OTHER REVIEWS WITH SIMILAR ISSUES. DOESN'T APPEAR THAT CORPORATE IS DOING ANYTHING ABOUT ADDRESSING THE ISSUES. MAYBE WHEN BUSINESS SLOWS DOWN AND THEY LOOK INTO THE REASON. THEN CHANGES WILL HAPPEN. HOPEFULLY, BY THEN IT WON'T BE TOO LATE.
THEN WHEN MY HUSBAND SHOWED UP WITH THE FOOD, MY ORDER WAS INCORRECT. I ORDERED THE PORK, NO BEANS, NO CHEESE, FAJITA VEGETABLES, CORN SALSA. I GOT CARNE, BEANS, CHEESE NO FAJITA VEGATABLES OR CORN SALSA.
VERY DISAPPOINTING.
I HAVE ENJOYED THE FOOD IN THE PAST, BUT EVERY TIME THERE IS ALWAYS AN ISSUE.
THEY NEED BETTER TRAINING AND IT DOESN'T APPEAR THERE IS ANY MANAGER ON SITE.
VERY SURPRISED THAT THEY ARE STILL IN BUSINESS THE WAY THE STORE IS RUN. SEEMS LIKE THE WORKERS COULD CARE LESS ABOUT DOING A GOOD JOB.
WITHOUT CUSTOMERS THEY WILL BE OUT OF A JOB. MAYBE THEY NEED TO REALIZE THAT AND PUT MORE CARE INTO THE JOB THEY ARE DOING.
IF I COULD GIVE ZERO STARS I WOULD.
I HAVE SEEN OTHER REVIEWS WITH SIMILAR ISSUES. DOESN'T APPEAR THAT CORPORATE IS DOING ANYTHING ABOUT ADDRESSING THE ISSUES. MAYBE WHEN BUSINESS SLOWS DOWN AND THEY LOOK INTO THE REASON. THEN CHANGES WILL HAPPEN. HOPEFULLY, BY THEN IT WON'T BE TOO LATE.
翻译：服务一次又一次糟糕透顶。我们在网上订购了两份不同的订单，当我丈夫去取餐时，他们告诉他需要支付订单费用。他们不提供免费食物。最后，我不得不发送两个订单号，他才拿到食物。詹姆斯非常粗鲁。
然后当我丈夫端着食物出现时，我的订单是错误的。我点了猪肉，没有豆子，没有奶酪，法士达蔬菜，玉米沙拉。我得到的是肉、豆子、奶酪，没有法士达蔬菜或玉米沙拉。
非常令人失望。
我以前很喜欢这里的食物，但每次都会出问题。
他们需要更好的培训，而且似乎没有任何经理在现场。
非常惊讶他们仍然以商店的经营方式经营。似乎工人们不太关心做好工作。
没有顾客，他们就会失业。也许他们需要意识到这一点，并更加认真地对待他们正在做的工作。
如果我可以给零星，我会的。
我看过其他有类似问题的评论。看起来公司并没有采取任何措施来解决问题。也许等到业务放缓时，他们才会调查原因。然后就会发生变化。希望到那时还不算太晚。
然后当我丈夫端着食物出现时，我的订单是错误的。我点了猪肉，没有豆子，没有奶酪，法士达蔬菜，玉米沙拉。我得到的是肉、豆子、奶酪，没有法士达蔬菜或玉米沙拉。
非常令人失望。
我以前很喜欢这里的食物，但每次都会出问题。
他们需要更好的培训，而且似乎没有任何经理在现场。
非常惊讶他们仍然以商店的经营方式经营。似乎工人们不太关心做好工作。
没有顾客，他们就会失业。也许他们需要意识到这一点，并更加认真地对待他们正在做的工作。
如果我可以给零星，我会的。
我看过其他有类似问题的评论。看起来公司并没有采取任何措施来解决问题。也许等到业务放缓时，他们才会调查原因。然后就会发生变化。希望到那时还不算太晚。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
