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Shocked with how I was treated.
Tristan P
Shocked with how I was treated.
Sonic Drive-In的点评
点评：Unbelievably rude employee... If I could give the customer service here a -5, I would. After spending over $40 on food I noticed that I was missing an item from my order. It was no big deal, I just circled back around to the drive through. While waiting to get to the window I noticed that I was also missing one of the extra cheese sauces I ordered so I let them know once I pulled up. As soon as one of the girls in the back heard that I wanted my extra cheese sauce she started raising her voice saying "She's wrong, I already gave her the ones she ordered", then proceeded to quickly pop her head all the way out of the drive through window until it was practically in my face while she was pointing at the receipt that I was holding. I then had to physically show her where the receipt listed the extra sauces I had already paid for. She then quickly pulled herself back inside while saying "Fine, fine. She's still wrong... etc." and continued to yell things I couldn't make out. The way she treated me was completely uncalled for and makes me think that this isn't the first time its happened. After all of that, they ended up giving me the wrong size on what they forgot to add to my order in the first place, and the food was mediocre at best. Sonic definitely lost my family and I's business today. Good luck keeping your jobs when no one comes to buy food from your establishment! ✌️✌️✌️
翻译：员工粗鲁得令人难以置信……如果我可以给这里的客户服务打 -5 分，我会的。在花了 40 多美元买食物后，我发现我的订单中少了一件东西。这没什么大不了的，我只是绕回了汽车餐厅。在等待窗口时，我注意到我还少了一份我订购的额外奶酪酱，所以我一停车就告诉了他们。当后面的一个女孩听到我想要额外的奶酪酱时，她就开始大声说“她错了，我已经把她订购的给了她”，然后迅速把头从汽车餐厅的窗户里探出来，几乎直对着我的脸，她指着我手里的收据。然后我不得不亲自给她看收据上列出了我已经付钱的额外酱汁的位置。然后她迅速把自己拉回了车里，一边说“好吧，好吧。她还是错了……等等”，一边继续大喊大叫，我听不清。她对待我的方式完全不合情理，让我认为这不是第一次发生。在经历了这一切之后，他们最终给了我错误的尺寸，而他们一开始忘记添加到我的订单中，食物充其量也只是一般水平。Sonic 今天肯定失去了我和家人的生意。当没有人来你的店里买食物时，祝你好运保住你的工作！✌️✌️✌️
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