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Do not go there
Great Wolf Lodge Williamsburg的点评
点评：This place needs to shut down!
I stayed for 5 nights and called them three times to inquire about any hidden fees upon checking in. They always assured me there would be no additional charges. However, in reality, they requested charges twice as high when I checked in. We had already arrived and spent time and money.
They also kept asking if I wanted to charge my purchases to my room, which I consistently refused. Despite this, they added duplicated charges to my card and intentionally kept my card information in their system.
They charged me without my permission. I called many times asking them to stop, but they refused to refund me. It has caused me a lot of work explaining and spending time making calls for them!
The service was horrible, focused only on money. We were not happy during our stay; they lied multiple times. We checked out early. I am writing this review to prevent someone else from making a horrible mistake with them
I stayed for 5 nights and called them three times to inquire about any hidden fees upon checking in. They always assured me there would be no additional charges. However, in reality, they requested charges twice as high when I checked in. We had already arrived and spent time and money.
They also kept asking if I wanted to charge my purchases to my room, which I consistently refused. Despite this, they added duplicated charges to my card and intentionally kept my card information in their system.
They charged me without my permission. I called many times asking them to stop, but they refused to refund me. It has caused me a lot of work explaining and spending time making calls for them!
The service was horrible, focused only on money. We were not happy during our stay; they lied multiple times. We checked out early. I am writing this review to prevent someone else from making a horrible mistake with them
翻译：这个地方需要关闭！
我住了 5 个晚上，在入住时给他们打了 3 通电话，询问是否有任何隐藏费用。他们总是向我保证不会有额外的费用。然而，实际上，当我入住时，他们要求收取两倍的费用。我们已经到达并花了时间和金钱。
他们还一直问我是否想将购买的商品记入我的房间，我一直拒绝。尽管如此，他们还是在我的卡上添加了重复的费用，并故意将我的卡信息保留在他们的系统中。
他们未经我的许可就向我收费。我多次打电话要求他们停止，但他们拒绝退款。这让我花了很多精力来解释，并花时间为他们打电话！
服务很糟糕，只关注钱。我们在住宿期间不开心；他们多次撒谎。我们提前退房了。我写这篇评论是为了防止别人在他们那里犯下可怕的错误
我住了 5 个晚上，在入住时给他们打了 3 通电话，询问是否有任何隐藏费用。他们总是向我保证不会有额外的费用。然而，实际上，当我入住时，他们要求收取两倍的费用。我们已经到达并花了时间和金钱。
他们还一直问我是否想将购买的商品记入我的房间，我一直拒绝。尽管如此，他们还是在我的卡上添加了重复的费用，并故意将我的卡信息保留在他们的系统中。
他们未经我的许可就向我收费。我多次打电话要求他们停止，但他们拒绝退款。这让我花了很多精力来解释，并花时间为他们打电话！
服务很糟糕，只关注钱。我们在住宿期间不开心；他们多次撒谎。我们提前退房了。我写这篇评论是为了防止别人在他们那里犯下可怕的错误
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