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资质规则
旅行
账户
Poorly Managed
Tripadvisor用户
Poorly Managed
Cracker Barrel的点评
点评：While on a recent road trip, we thought a good Cracker Barrel dinner would be just the thing after a long day of driving. We ordered standard, always-available fare for take out -- we've learned not to order meals that are cooked after ordering when we want fast service.
Then the wait began. We waited, and we waited, and we waited. We weren't the only ones waiting for takeout.
In the meantime, the dining room (which had plenty of empty tables) was not busy enough to keep the waitstaff busy. Three of them were hanging out at the hostess station -- one even declaring that she was bored.
So why were the take-out guests waiting so long? The manager seemed busy but evidently thought that one employee was enough to take care of all of the takeout orders. The takeout staffer was running herself ragged. We found ourselves wondering why some of the bored employees were not temporarily assigned to help their overworked coworker.
Food was good, but poor management and poor team spirit among the employees needs to be addressed. We stayed at the same nearby hotel on our way back home, but we avoided this Cracker Barrel.
Then the wait began. We waited, and we waited, and we waited. We weren't the only ones waiting for takeout.
In the meantime, the dining room (which had plenty of empty tables) was not busy enough to keep the waitstaff busy. Three of them were hanging out at the hostess station -- one even declaring that she was bored.
So why were the take-out guests waiting so long? The manager seemed busy but evidently thought that one employee was enough to take care of all of the takeout orders. The takeout staffer was running herself ragged. We found ourselves wondering why some of the bored employees were not temporarily assigned to help their overworked coworker.
Food was good, but poor management and poor team spirit among the employees needs to be addressed. We stayed at the same nearby hotel on our way back home, but we avoided this Cracker Barrel.
翻译：在最近的一次公路旅行中，我们认为经过一整天的驾驶后，一顿丰盛的 Cracker Barrel 晚餐会很合适。我们订购了标准的、随时可用的外卖票价——我们已经学会了在需要快速服务时不要订购在订购后烹制的餐点。
然后等待开始了。我们等待，我们等待，我们等待。我们不是唯一等待外卖的人。
与此同时，餐厅（有很多空桌子）忙得不能让服务员忙。其中三个人在女主人站闲逛——其中一个人甚至说她很无聊。
那么为什么外卖客人要等这么久呢？经理看起来很忙，但显然认为一名员工足以处理所有外卖订单。外卖员工衣衫褴褛。我们发现自己想知道为什么没有临时分配一些无聊的员工来帮助他们过度劳累的同事。
食物很好，但管理不善和员工之间的团队精神不佳需要解决。我们在回家的路上住在附近的同一家酒店，但我们避开了这家 Cracker Barrel。
然后等待开始了。我们等待，我们等待，我们等待。我们不是唯一等待外卖的人。
与此同时，餐厅（有很多空桌子）忙得不能让服务员忙。其中三个人在女主人站闲逛——其中一个人甚至说她很无聊。
那么为什么外卖客人要等这么久呢？经理看起来很忙，但显然认为一名员工足以处理所有外卖订单。外卖员工衣衫褴褛。我们发现自己想知道为什么没有临时分配一些无聊的员工来帮助他们过度劳累的同事。
食物很好，但管理不善和员工之间的团队精神不佳需要解决。我们在回家的路上住在附近的同一家酒店，但我们避开了这家 Cracker Barrel。
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