点评:So, firstly I'll address comments about parking. It is very tight parking, with not a great deal of spaces for this size Pub. Secondly, the signs to say the car parking is monitored are very clear. And as soon as you step foot in the premises, there is a monitor for you to register your car. They are also dotted around the restaurant so can't be missed....That's the end of the good things I'll be mentioning.
Mothers day 2024. Initially all was good as we were shown to our tables, 17 of us in total, over 2 tables. We were given 1 menu per table, so this took time to actually get round to ordering. So some of us decided to go get drinks. The queues were bad, only to be told by the manageress that there was only one working till, as they had been instructed to turn off one till to save money!! Seriously, Mothers day being one of the busiest days of the year. When we eventually ordered, we had about 10 to 15 minutes to wait which was acceptable. But 3 on our table ordered steaks, yet I had to ask for Steak Knives and go find my own condiments. The menu clearly stated Steaks come with Tomatoes, mushrooms and salad. All 3 items were missing with our steaks. When we complained the manageress said 'sorry, but we are busy and we have no salad left'. What has being busy got to do with missing items from your plate, which is stated on the menu, that you will receive. If this was being busy, I dread to think what it's like when they are busier. 2 of the 3 steaks were not cooked to what we ordered and were full of fat and gristle. Other food came much later than our steaks when we had nearly finished ours. My sister in laws Yorkshire Pudding came, but looked like it had been cremated. Hence this was returned as it was not edible. My sons burger eventually came....with guess what....salad, which they claimed they had run out of. I don't think a rabbit would have ate it though as it looked a few days old.
The final straw was my daughters sausage, egg and chips. She asked me to cut the sausage up as she couldn't......and neither could I. The sausage was rock hard on the ends and I couldn't even put my fork into it. I went to see the waitress and showed her this. She seriously gasped in horror and took it away. I stated I was not willing to pay for this. The manageress returned 5 minutes later claiming they ordered different sausages from another supplier so the chef became confused as to how they should be cooked. These looked like they had been put in the microwave for far too long. I received a £3.00 refund for this. And I said there were other issues but 'you live and learn' and wouldn't be returning.
The best part of this experience was leaving to go home.
Will we be returning, no!! Sort the food, sort the tills, sort the chef, get a better menu, and others may decide to give it a go.
My hard earned money will be spent elsewhere.
Beware, attend at your own free will.
翻译:因此,首先我将解决有关停车的评论。停车位非常紧张,对于这种规模的酒吧来说,没有足够的空间。其次,停车场有监控的标志非常明显。当您踏入该场所时,就会有一个监视器供您登记您的汽车。它们也散布在餐厅周围,所以不容错过……我要提到的好东西就到此为止了。
2024 年母亲节。最初一切都很好,因为我们被带到了我们的桌子旁,我们总共 17 个人,超过 2 张桌子。每桌给我们一份菜单,所以需要一些时间才能真正完成点餐。所以我们中的一些人决定去喝一杯。排队的情况很糟糕,女经理告诉我们只有一个收银台在工作,因为他们被指示关闭一个收银台以省钱!说真的,母亲节是一年中最忙碌的日子之一。当我们最终订购时,我们需要等待大约 10 到 15 分钟,这是可以接受的。但是我们桌上的三个人点了牛排,但我不得不要牛排刀并自己去找调味品。菜单上明确指出牛排配有西红柿、蘑菇和沙拉。我们的牛排里全部 3 样东西都不见了。当我们抱怨时,女经理说“抱歉,但我们很忙,没有剩下沙拉了”。忙碌与盘子里缺少的食物有关,菜单上注明了您将收到的食物。如果这就是忙碌的话,我不敢想象他们更忙的时候是什么样子。 3 块牛排中的 2 块没有按照我们点的方式煮熟,而且充满了脂肪和软骨。当我们快吃完牛排时,其他食物比我们的牛排来得晚得多。我嫂子的约克郡布丁来了,但看起来像是被火化了。因此,由于它不可食用,因此被退回。我儿子的汉堡最终来了……猜猜看……沙拉,他们声称已经用完了。我不认为兔子会吃它,因为它看起来已经几天了。
最后一根稻草是我女儿的香肠、鸡蛋和薯条。她让我把香肠切开,因为她不能……我也不能。香肠的末端像石头一样坚硬,我什至不能把叉子放进去。我去找女服务员并向她展示了这个。她惊恐地倒吸了一口凉气,然后把它拿走了。我表示我不愿意为此付出代价。 5 分钟后,女经理回来,声称他们从另一家供应商那里订购了不同的香肠,因此厨师对应该如何烹饪它们感到困惑。这些看起来像是放在微波炉里太久了。我为此收到了 3 英镑的退款。我说还有其他问题,但“你生活和学习”并且不会回来。
这次经历中最好的部分是离开回家。
我们会回来吗,不!对食物进行分类,对收银台进行分类,对厨师进行分类,获得更好的菜单,其他人可能会决定尝试一下。
我辛苦赚来的钱将花在其他地方。
请注意,参加是您自己的自由意志。