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Debra D
Not great by Marriott Standards
诺福克海湾万豪酒店的点评
点评：The bright spot in our weekend was the service provided by Maylia. She was professional, courteous and very helpful. She gets a 5 star rating but unfortunately the hotel does not. This hotel has a prime location in Norfolk and beautiful views of the waterfront. Unfortunately the M Lounge is not up to Marriott standard. The food offerings were limited and did not look fresh. The food didn’t get refreshed in a timely manner. The staff was friendly and if you asked for anything they provided it. The staff’s outward appearance was not professional however.
Your clothes should appear clean. I shouldn’t have to ask for silverware. Silverware and plates, bowls should be replenished continuously.
The room is a good size but it could use an update, the rugs were frayed and smelled. We were there for a formal event and the food was not the best. My meal was supposed to be filet mignon but it wasn’t. The mystery meat was hard as a rock. Overall the Marriott has great potential but it lacks leadership and oversight
Your clothes should appear clean. I shouldn’t have to ask for silverware. Silverware and plates, bowls should be replenished continuously.
The room is a good size but it could use an update, the rugs were frayed and smelled. We were there for a formal event and the food was not the best. My meal was supposed to be filet mignon but it wasn’t. The mystery meat was hard as a rock. Overall the Marriott has great potential but it lacks leadership and oversight
翻译：我们周末的亮点是Maylia提供的服务。她专业、礼貌、乐于助人。她获得了五星好评，但遗憾的是酒店没有。这家酒店位于诺福克的黄金地段，可以欣赏到美丽的海滨景色。遗憾的是，M Lounge不符合万豪的标准。食物种类有限，而且看起来不新鲜。食物没有及时更新。工作人员很友好，如果你有什么要求，他们都会提供。然而，工作人员的外表并不专业。
你的衣服应该看起来干净。我不应该主动要求提供餐具。餐具、盘子和碗应该不断补充。
房间大小合适，但需要翻新，地毯磨损严重，还有异味。我们来参加一个正式活动，食物不是最好的。我的餐点应该是菲力牛排，但实际上不是。神秘的肉硬得像石头。总的来说，万豪酒店潜力巨大，但缺乏领导力和监督。
你的衣服应该看起来干净。我不应该主动要求提供餐具。餐具、盘子和碗应该不断补充。
房间大小合适，但需要翻新，地毯磨损严重，还有异味。我们来参加一个正式活动，食物不是最好的。我的餐点应该是菲力牛排，但实际上不是。神秘的肉硬得像石头。总的来说，万豪酒店潜力巨大，但缺乏领导力和监督。
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