点评:This was only our second stay at a Tru and we were not impressed. The room was small, but there was good space for toiletries in the bath. The soap/shampoo/conditioner dispensers were very hard to use – almost unusable. The towels were small and thin. The bed linens were an icky polyester (enough to keep us away in and of themselves). The floors weren’t very clean. Breakfast was over at 9 am – on a weekend?!!?! Food was not kept stocked, tables weren’t cleaned and they served the tiniest containers of yogurt we’ve ever seen. Staff was a mixed bag, but not very good for the most part – they didn’t seem all that interested in their guests’ comfort. None of them wore name tags and they seemed to spend a lot of time on their phones while lounging in the lobby. Their attire also left something to be desired – they weren’t professional-looking at all. This isn’t a property we’d return to.
翻译:这是我们第二次入住 Tru,但印象并不深刻。房间很小,但浴室里有足够的空间放置洗漱用品。肥皂/洗发水/护发素分配器很难使用 - 几乎无法使用。毛巾又小又薄。床单是粘稠的聚酯纤维(足以让我们与床隔绝)。地板不是很干净。早餐 9 点就结束了 - 周末?!?!食物没有备货,桌子没有打扫,他们提供的酸奶是我们见过的最小的酸奶容器。员工素质参差不齐,但大多数都不是很好 - 他们似乎并不关心客人的舒适度。他们都没有佩戴名牌,而且在大厅里闲逛时似乎花了很多时间玩手机。他们的着装也有些不足 - 他们看起来一点也不专业。我们不会再来这家酒店了。