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Terrible meal! Save your money!
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Terrible meal! Save your money!
Vivace的点评
点评：We took another couple to this restaurant. We hadn't been her in a while but hoped the quality was at least as good as in the past. Our assumption was a BIG mistake. All four of our meals were inedible. The steak was all fat, the pastas were way undercooked, not al dente but still hard and crunchy. The eggplant was definitely not fresh or cooked at the restaurant. It was from a premade frozen product.
When we mentioned our disappointment, the waiter told us he would tell the kitchen and took our plates. He then presented us with a 2 full priced bills, one for each couple. The waiter then ran our credit cards charging us for the incorrect meal. When we pointed this out we asked to see the manager.
The manager did come out and was apologetic trying to give us a dessert in compensation. Really? He did say he corrected the bills, but it would take up to 5 days for the correction to come through on our cards.
We left the restaurant with the impression that the manager was going to adjust our bills for the inedible food. He did not. When our corrected bills came through, there was not adjustment at all.
I hope you do not consider this restaurant since there are so many other places of high quality to eat in Charlottesville, VA.
When we mentioned our disappointment, the waiter told us he would tell the kitchen and took our plates. He then presented us with a 2 full priced bills, one for each couple. The waiter then ran our credit cards charging us for the incorrect meal. When we pointed this out we asked to see the manager.
The manager did come out and was apologetic trying to give us a dessert in compensation. Really? He did say he corrected the bills, but it would take up to 5 days for the correction to come through on our cards.
We left the restaurant with the impression that the manager was going to adjust our bills for the inedible food. He did not. When our corrected bills came through, there was not adjustment at all.
I hope you do not consider this restaurant since there are so many other places of high quality to eat in Charlottesville, VA.
翻译：我们带了另一对夫妇去了这家餐厅。我们已经有一段时间没来这里了，但希望这里的食物质量至少和以前一样好。我们的假设是一个大错误。我们吃的四顿饭都不能吃。牛排全是肥肉，意大利面煮得太不熟，没有弹牙，但仍然又硬又脆。茄子绝对不是餐厅里新鲜或煮熟的。它是用预先制作的冷冻产品制成的。
当我们提到我们的失望时，服务员告诉我们他会告诉厨房，并收走了我们的盘子。然后，他给我们看了两张全价账单，每对夫妇一张。然后，服务员刷了我们的信用卡，向我们收取了错误的餐费。当我们指出这一点时，我们要求见经理。
经理确实出来了，并向我们道歉，试图给我们一份甜点作为补偿。真的吗？他确实说他更正了账单，但更正需要 5 天才能在我们的卡上显示出来。
我们离开餐厅时，以为经理会调整我们账单上的不可食用食物。但他没有。当我们收到更正后的账单时，根本没有调整。
我希望你不要考虑这家餐厅，因为弗吉尼亚州夏洛茨维尔还有很多其他高品质的餐厅。
当我们提到我们的失望时，服务员告诉我们他会告诉厨房，并收走了我们的盘子。然后，他给我们看了两张全价账单，每对夫妇一张。然后，服务员刷了我们的信用卡，向我们收取了错误的餐费。当我们指出这一点时，我们要求见经理。
经理确实出来了，并向我们道歉，试图给我们一份甜点作为补偿。真的吗？他确实说他更正了账单，但更正需要 5 天才能在我们的卡上显示出来。
我们离开餐厅时，以为经理会调整我们账单上的不可食用食物。但他没有。当我们收到更正后的账单时，根本没有调整。
我希望你不要考虑这家餐厅，因为弗吉尼亚州夏洛茨维尔还有很多其他高品质的餐厅。
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