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Home2 Suites by Hilton Houston Pearland的点评
点评：This was my first time staying in a Home2 Suites. We needed a suite and this location was less than 2 miles from where we would be celebrating with family and friends. Here goes...
Pros:
1. staff was very communicative pre-check in via the Hilton mobile app.
2. the location is prime if visiting the Pearland area
3. staff was extremely accommodating when requesting items via the mobile app
4. a/c works very well in the brutal Texas heat
5. Room size was just right and mostly clean (floss pick left on bathroom floor)
Cons:
1. there was an odor of smoke that I could not tell where it was coming from
2. breakfast was not good to me, but I appreciate that it was included
3. pool was closed for "maintenance" for the weekend, but was miraculously open upon checkout
4. the 4th floor hallway was extremely hot most of the time... I'm talking fog up your glasses, door handle and ice room floor sweating.
5. there is a $25 fee for late checkout even for HHonors members. This was a deal breaker for me. I am appreciative that I was given a complimentary 12 noon checkout with no charge.
I'm not sure if I will stay here again, but the verdict is still out on that.
Pros:
1. staff was very communicative pre-check in via the Hilton mobile app.
2. the location is prime if visiting the Pearland area
3. staff was extremely accommodating when requesting items via the mobile app
4. a/c works very well in the brutal Texas heat
5. Room size was just right and mostly clean (floss pick left on bathroom floor)
Cons:
1. there was an odor of smoke that I could not tell where it was coming from
2. breakfast was not good to me, but I appreciate that it was included
3. pool was closed for "maintenance" for the weekend, but was miraculously open upon checkout
4. the 4th floor hallway was extremely hot most of the time... I'm talking fog up your glasses, door handle and ice room floor sweating.
5. there is a $25 fee for late checkout even for HHonors members. This was a deal breaker for me. I am appreciative that I was given a complimentary 12 noon checkout with no charge.
I'm not sure if I will stay here again, but the verdict is still out on that.
翻译：这是我第一次入住 Home2 Suites。我们需要一间套房，而这个位置距离我们与家人和朋友一起庆祝的地方不到 2 英里。以下是...
优点：
1. 工作人员在通过希尔顿移动应用程序办理入住手续前非常善于沟通。
2. 如果要参观 Pearland 地区，这里位置优越
3. 工作人员通过移动应用程序请求物品时非常乐于助人
4. 在德克萨斯州酷热的天气下，空调运行良好
5. 房间大小合适，而且大部分都很干净（浴室地板上有牙线棒）
缺点：
1. 有股烟味，我不知道它从哪里来的
2. 早餐对我来说不好，但我很感激它包含在房费内
3. 游泳池因“维修”而关闭，但退房时奇迹般地开放了
4. 四楼的走廊大部分时间都非常热... 我的意思是，眼镜、门把手和冰箱地板都会起雾。
5. 即使是荣誉客会会员，延迟退房也需支付 25 美元的费用。这对我来说是个大问题。我很感激酒店给了我免费的中午 12 点退房服务。
我不确定我是否会再次入住这里，但目前还无法下定论。
优点：
1. 工作人员在通过希尔顿移动应用程序办理入住手续前非常善于沟通。
2. 如果要参观 Pearland 地区，这里位置优越
3. 工作人员通过移动应用程序请求物品时非常乐于助人
4. 在德克萨斯州酷热的天气下，空调运行良好
5. 房间大小合适，而且大部分都很干净（浴室地板上有牙线棒）
缺点：
1. 有股烟味，我不知道它从哪里来的
2. 早餐对我来说不好，但我很感激它包含在房费内
3. 游泳池因“维修”而关闭，但退房时奇迹般地开放了
4. 四楼的走廊大部分时间都非常热... 我的意思是，眼镜、门把手和冰箱地板都会起雾。
5. 即使是荣誉客会会员，延迟退房也需支付 25 美元的费用。这对我来说是个大问题。我很感激酒店给了我免费的中午 12 点退房服务。
我不确定我是否会再次入住这里，但目前还无法下定论。
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