拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Was sent 2 RAW, undercooked pizzas on Super Bowl Sunday, & was refused a credit on my acct for pizza another day
ro l
Was sent 2 RAW, undercooked pizzas on Super Bowl Sunday, & was refused a credit on my acct for pizza another day
Papa Johns Pizza的点评
点评：The very worst pizza and Service ever I normally go to Pizzahut, but I recently just moved into a new apartment and decided to try Papa Johns, I ordered two large pepperoni mushroom and black olive pizzas plus breadsticks and cinnamon bite dessert. I served each of my guest a slice of pizza each one of us fighting into the pizza and having it Rondo on the middle. This is not what you want on Super Bowl Sunday, everyone obviously was gross out, threw the pizza away and start eating the chips and dips Instead ,
The managers of this location Dom & Eric We’re extremely snippy and short with me on interested in making my experience better or making me happy, they proceeded to tell me that I only had the option of getting more of the nasty pizza delivered. I don’t know if any of you have ever had raw dough pizza but it’s pretty disgusting and leaves a horrible taste in your mouth and does not allow your taste buds to want more of the pizza..
I explained to this manager, Eric that my guess we’re about to leave and no one was going to be here to even eat the “replacement pizza” and that a replacement pizza is not what I want, nor would it be acceptable because I was grossed out at what was delivered to me earlier, I was put on hold a total of 5 to 6 times in which the very last time he came back and told me that absolutely not he could not, and would not give me a pizza credit but only could deliver more of the gross pizza. Sidenote, as I was on the phone with this gentleman all I could hear is horse play going on in the background so loud that I couldn’t even hear what he was talking about because there were people In the background screwing around laughing, loud mouthing, and being extremely disrespectful while I was on the phone trying to talk to this guy about my pizza.
He then proceeded to tell me that his system was down and put me back on hold again. He came back again on the phone and said that he again could not help me that I would have to take the nasty pizza. I then told him if your system is down, he could take my number down and in the morning have someone call me and place my account with two replacement pieces. He didn’t put me on hold again and came back on and said absolutely not. They could not do that. At that time I asked who his franchise owner was even told me that that person was named, (Brittney) at which time I asked him very kindly to have Britnee give me a call tomorrow I asked again when Britnee would be coming in. He said that she would be at the location tomorrow. I asked many times if for sure she was going to be in and if you could please have her call me it was the most ridiculous and unprofessional situation. I’ve had in a long time and one of the many reasons I hardly ever eat Papa Johns Pizza.
We will see tomorrow if this Britney will give me a call and if this Franchisee owner will actually give me a credit for my pizzas. One thing that I thought was pretty odd. Is he did not even offer to credit my account back, at that time I wasn’t even asking for a refund of the money I just wanted them to give me pizzas on another day that were actually cooked.. we will see if Papa Johns franchisee owner will do her best to resolve my problem.
Signed: rotten tummy customer in Mckinney.
The managers of this location Dom & Eric We’re extremely snippy and short with me on interested in making my experience better or making me happy, they proceeded to tell me that I only had the option of getting more of the nasty pizza delivered. I don’t know if any of you have ever had raw dough pizza but it’s pretty disgusting and leaves a horrible taste in your mouth and does not allow your taste buds to want more of the pizza..
I explained to this manager, Eric that my guess we’re about to leave and no one was going to be here to even eat the “replacement pizza” and that a replacement pizza is not what I want, nor would it be acceptable because I was grossed out at what was delivered to me earlier, I was put on hold a total of 5 to 6 times in which the very last time he came back and told me that absolutely not he could not, and would not give me a pizza credit but only could deliver more of the gross pizza. Sidenote, as I was on the phone with this gentleman all I could hear is horse play going on in the background so loud that I couldn’t even hear what he was talking about because there were people In the background screwing around laughing, loud mouthing, and being extremely disrespectful while I was on the phone trying to talk to this guy about my pizza.
He then proceeded to tell me that his system was down and put me back on hold again. He came back again on the phone and said that he again could not help me that I would have to take the nasty pizza. I then told him if your system is down, he could take my number down and in the morning have someone call me and place my account with two replacement pieces. He didn’t put me on hold again and came back on and said absolutely not. They could not do that. At that time I asked who his franchise owner was even told me that that person was named, (Brittney) at which time I asked him very kindly to have Britnee give me a call tomorrow I asked again when Britnee would be coming in. He said that she would be at the location tomorrow. I asked many times if for sure she was going to be in and if you could please have her call me it was the most ridiculous and unprofessional situation. I’ve had in a long time and one of the many reasons I hardly ever eat Papa Johns Pizza.
We will see tomorrow if this Britney will give me a call and if this Franchisee owner will actually give me a credit for my pizzas. One thing that I thought was pretty odd. Is he did not even offer to credit my account back, at that time I wasn’t even asking for a refund of the money I just wanted them to give me pizzas on another day that were actually cooked.. we will see if Papa Johns franchisee owner will do her best to resolve my problem.
Signed: rotten tummy customer in Mckinney.
翻译：最糟糕的披萨和服务我通常去必胜客，但我最近刚搬进新公寓并决定尝试棒约翰，我点了两个大意大利辣香肠蘑菇和黑橄榄披萨加上面包棒和肉桂甜点。我为每位客人提供了一片披萨，我们每个人都争先恐后地将披萨放在中间。这不是你在周日的超级碗上想要的，显然每个人都很恶心，把披萨扔掉，开始吃薯条和蘸酱，
这个地点的经理 Dom 和 Eric 我们对我的态度非常尖刻，对我是否有兴趣让我的体验更好或让我快乐，他们继续告诉我，我只能选择送更多的难吃的披萨。我不知道你们中是否有人吃过生面团披萨，但它非常恶心，并且在你的嘴里留下可怕的味道，并且不允许你的味蕾想要更多的披萨。
我向这位经理埃里克解释说，我猜我们即将离开，没有人会在这里吃“替代披萨”，而且替代披萨不是我想要的，也不会被接受，因为我我对之前交付给我的东西感到恶心，总共被搁置了 5 到 6 次，其中最后一次他回来告诉我，绝对不行，他不能，也不会给我披萨积分但只能提供更多的披萨。旁注，当我和这位先生通电话时，我能听到的只是背景中正在进行的马戏声，声音如此之大，以至于我什至听不到他在说什么，因为有人在背景中嬉闹着笑，大声张嘴，当我打电话试图与这个人谈论我的披萨时，我表现得非常不尊重。
然后他继续告诉我他的系统出现故障并再次让我等待。他又在电话里回来说他又帮不了我了，我不得不吃难吃的披萨。然后我告诉他，如果您的系统出现故障，他可以记下我的号码，并在早上让人打电话给我，并在我的帐户中放置两件替换件。他没有再让我等一下，然后又说绝对不会。他们不能那样做。当时我问他的特许经营权所有者是谁，甚至告诉我那个人叫（布兰妮），当时我非常友善地请他让布兰妮明天给我打电话，我又问布兰妮什么时候进来。他说她明天会在那个地点。我多次询问她是否肯定会参加，是否可以请她给我打电话，这是最荒谬和不专业的情况。我已经很长时间了，这也是我几乎不吃棒约翰披萨的众多原因之一。
我们明天就会看到这个布兰妮是否会给我打电话，以及这个特许经营者是否真的会给我的披萨积分。我认为有一件事很奇怪。他甚至没有提出将我的账户退回，当时我什至没有要求退款，我只是想让他们在另一天给我真正煮熟的披萨。我们会看看棒约翰是否加盟商老板将尽力解决我的问题。
签名：麦金尼的烂肚子顾客。
这个地点的经理 Dom 和 Eric 我们对我的态度非常尖刻，对我是否有兴趣让我的体验更好或让我快乐，他们继续告诉我，我只能选择送更多的难吃的披萨。我不知道你们中是否有人吃过生面团披萨，但它非常恶心，并且在你的嘴里留下可怕的味道，并且不允许你的味蕾想要更多的披萨。
我向这位经理埃里克解释说，我猜我们即将离开，没有人会在这里吃“替代披萨”，而且替代披萨不是我想要的，也不会被接受，因为我我对之前交付给我的东西感到恶心，总共被搁置了 5 到 6 次，其中最后一次他回来告诉我，绝对不行，他不能，也不会给我披萨积分但只能提供更多的披萨。旁注，当我和这位先生通电话时，我能听到的只是背景中正在进行的马戏声，声音如此之大，以至于我什至听不到他在说什么，因为有人在背景中嬉闹着笑，大声张嘴，当我打电话试图与这个人谈论我的披萨时，我表现得非常不尊重。
然后他继续告诉我他的系统出现故障并再次让我等待。他又在电话里回来说他又帮不了我了，我不得不吃难吃的披萨。然后我告诉他，如果您的系统出现故障，他可以记下我的号码，并在早上让人打电话给我，并在我的帐户中放置两件替换件。他没有再让我等一下，然后又说绝对不会。他们不能那样做。当时我问他的特许经营权所有者是谁，甚至告诉我那个人叫（布兰妮），当时我非常友善地请他让布兰妮明天给我打电话，我又问布兰妮什么时候进来。他说她明天会在那个地点。我多次询问她是否肯定会参加，是否可以请她给我打电话，这是最荒谬和不专业的情况。我已经很长时间了，这也是我几乎不吃棒约翰披萨的众多原因之一。
我们明天就会看到这个布兰妮是否会给我打电话，以及这个特许经营者是否真的会给我的披萨积分。我认为有一件事很奇怪。他甚至没有提出将我的账户退回，当时我什至没有要求退款，我只是想让他们在另一天给我真正煮熟的披萨。我们会看看棒约翰是否加盟商老板将尽力解决我的问题。
签名：麦金尼的烂肚子顾客。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
