点评:Only one very slow elevator working for 6 floor hotel. Apparently, it has been in this condition for quite a while. Happy hour bartender was older man who was not friendly and obviously wanted to let you know he was in charge. Pool and spa were out of order. We got ice from the machine on our floor. but it contained black particles within the cubes. Water pressure was very low in the shower and the sink for the duration of our stay. The other couple with us were on a different floor and had the same issue. Once inside the shower, my wife discovered there was no shampoo in the dispenser (you would trust the cleaning person would check it). She had to sit with a wet head for 20 minutes as we were preparing for dinner. Large dog poop in the hallway, and remained there for several hours.
All of these situations were reported as they occurred.
Breakfast could be much better organized as it is in other Embassy Suites.
Overall poor management and poor maintenance.
We have to return in about a month to Laredo, but we will not be staying here, which is a shame because we have always enjoyed other Embassy Suites.
翻译:六层酒店只有一部非常慢的电梯。显然,这种状态已经持续了很长一段时间了。欢乐时光调酒师是一位年长的男人,他不友好,显然想让你知道他是负责人。游泳池和水疗中心出了故障。我们从地板上的机器里得到了冰块。但它的立方体内含有黑色颗粒。在我们住宿期间,淋浴间和水槽的水压非常低。与我们在一起的另一对夫妇在不同的楼层,也遇到了同样的问题。进入淋浴间后,我的妻子发现分配器中没有洗发水(您相信清洁人员会检查它)。当我们准备晚餐时,她不得不湿着头坐了20分钟。大狗在走廊里拉屎,并在那里停留了几个小时。
所有这些情况均在发生时予以报告。
早餐可以像其他大使馆套房一样组织得更好。
整体管理不善,维护不善。
我们必须在大约一个月后返回拉雷多,但我们不会住在这里,这很遗憾,因为我们一直很喜欢其他大使馆套房。