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Manager has no customer service sense.
jf812
Manager has no customer service sense.
Roll On In - Sevierville, TN的点评
点评：After 3 successful visits(more than 200 dollars total) with other friends, i invited another couple to go with me to lunch.
WRONG decision today!
We explained to the gentleman on duty that we had a senior citizen that doesnt eat the majority of what's on their menu and especially not in their portions.
We asked that she be allowed to get the childrens tenders and fries so that she could eat while we did. (She had offered to just wait and watch us eat)
His response was that she is not 12 or under!!!
What??? I asked him is i could order the childrens tenders to go - he said for a child!!!
What???
I told him i am local and had ordered a number of times from this location and that i should be able to feed people what they would like to eat!!!
He was stuck on the fact that the small portion gets bad reviews if adults eat it...... hmmm - this is the review you get if you dont even sell it to someone who is willing to buy more than that!
So he lost better part of 100 dollars...today and many more of my dollars in the future!
Sorry that the women in this location work for a guy that doesnt want good public relations.
The women that waited on me in other visits were cordial and excellent at customer service.
Get a seniors menu.
WRONG decision today!
We explained to the gentleman on duty that we had a senior citizen that doesnt eat the majority of what's on their menu and especially not in their portions.
We asked that she be allowed to get the childrens tenders and fries so that she could eat while we did. (She had offered to just wait and watch us eat)
His response was that she is not 12 or under!!!
What??? I asked him is i could order the childrens tenders to go - he said for a child!!!
What???
I told him i am local and had ordered a number of times from this location and that i should be able to feed people what they would like to eat!!!
He was stuck on the fact that the small portion gets bad reviews if adults eat it...... hmmm - this is the review you get if you dont even sell it to someone who is willing to buy more than that!
So he lost better part of 100 dollars...today and many more of my dollars in the future!
Sorry that the women in this location work for a guy that doesnt want good public relations.
The women that waited on me in other visits were cordial and excellent at customer service.
Get a seniors menu.
翻译：在与其他朋友成功访问了3次（总共超过200美元）后，我邀请了另一对夫妇和我一起去吃午饭。
今天的决定是错误的！
我们向值班先生解释说，我们有一位老年人，他不吃菜单上的大部分食物，尤其是不吃他们的份量。
我们要求允许她去拿孩子们的小菜和薯条，这样她就可以在我们吃的时候吃东西。 （她提出只要等着看我们吃饭）
他的回答是她不满12岁或以下！
什么？？？我问他我是否可以订购儿童招标 - 他说是一个孩子！
什么？？？
我告诉他我是当地人，已经从这个地方点了很多次了，我应该能够给人们提供他们想吃的东西！
他坚持这样一个事实：如果大人吃的话，一小部分会得到不好的评论...... 嗯 - 如果你不把它卖给愿意购买更多的人，这就是你得到的评论！
所以他今天损失了 100 美元的大部分，并且将来还会损失更多我的美元！
抱歉，这个地方的女性为一个不想要良好公共关系的人工作。
在其他访问中等待我的女士们都很热情，并且在客户服务方面非常出色。
获取老年人菜单。
今天的决定是错误的！
我们向值班先生解释说，我们有一位老年人，他不吃菜单上的大部分食物，尤其是不吃他们的份量。
我们要求允许她去拿孩子们的小菜和薯条，这样她就可以在我们吃的时候吃东西。 （她提出只要等着看我们吃饭）
他的回答是她不满12岁或以下！
什么？？？我问他我是否可以订购儿童招标 - 他说是一个孩子！
什么？？？
我告诉他我是当地人，已经从这个地方点了很多次了，我应该能够给人们提供他们想吃的东西！
他坚持这样一个事实：如果大人吃的话，一小部分会得到不好的评论...... 嗯 - 如果你不把它卖给愿意购买更多的人，这就是你得到的评论！
所以他今天损失了 100 美元的大部分，并且将来还会损失更多我的美元！
抱歉，这个地方的女性为一个不想要良好公共关系的人工作。
在其他访问中等待我的女士们都很热情，并且在客户服务方面非常出色。
获取老年人菜单。
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