点评:I had really high hopes for my first visit to Puckett’s, but unfortunately, it didn’t live up to expectations. For those who haven’t been, the setup allows you to order at a kiosk or through a cashier. We chose the kiosk, got our number, and found a table.
Our food took 31 minutes to arrive, which felt like a long wait. We ordered a starter—pimento cheese bites—that never came. We eventually spoke with the manager, who refunded that part of our order.
As for the food, it was disappointing. The fried chicken was very dry, and the grilled chicken lacked flavor and was also dry. I couldn’t help but notice several orders being returned to the kitchen, so maybe there were issues on the line that day.
If I were a local, I might give Puckett’s another chance in hopes it was just an off day. But as a visitor to Pigeon Forge, I’ll likely try a different restaurant next time.
翻译:第一次去Puckett's餐厅,我寄予厚望,但很遗憾,它并没有达到我的预期。对于没去过的顾客,这里提供自助点餐机或收银台两种点餐方式。我们选择了自助点餐机,拿到号码牌,然后找到了一张桌子。
我们的食物等了31分钟才上桌,感觉等了很久。我们点了一份开胃菜——甜椒奶酪块——但一直没上来。最后我们和经理谈了谈,他退了这部分订单。
至于食物,它令人失望。炸鸡很干,烤鸡也没什么味道,也很干。我注意到有好几份订单被退回厨房,所以也许那天生产线出了问题。
如果我是当地人,我可能会再去Puckett's一次,希望那天只是运气不好。但作为鸽子谷的游客,下次我可能会尝试不同的餐厅。