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Inappropriate Music Rude and Fraudulent Staff...Charged $163 for drinks!!! OUTRAGEOUS
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Inappropriate Music Rude and Fraudulent Staff...Charged $163 for drinks!!! OUTRAGEOUS
City House的点评
点评：My husband and I decided to visit Nashville and opened the option for travel to friends who are fast fulfilling their bucket list. First time visiting Nashville after the Covid shutdown this past week to be with a friend who is battling cancer and has never been to country music central. During our four day excursion we visited many local restaurants, museums and music venues. We enjoyed the Music Hall of Fame where a Gibson was purchased and sent home, we wandered from one Honky Tonk to another enjoying the talent and food choices, and we went on a fabulous Brewery and Distillery Bus tour. All great fun.
After the bus tour we asked about a good restaurant for some great food. We were looking for something more upscale then the offerings in the local pubs and were provided rave reviews of a restaurant named “City House”, a higher end, Italian cuisine with a nice atmosphere.
We showed up at there location and were seated outside in an screened outdoor area with 5 tables. We were the only people in the outdoor seating area. As we sat reviewing the menu and deciding what we will have for dinner the music outdoors got extremely loud and vulgar. It was Rap music, and as it told its derogatory story about women, it became so uncomfortable we turned the outside speaker down. We had asked if the music could be changed to dinner music or soft rock and we were told no the kitchen crew decides the music.
They proceeded to turn the offensive music up loud again, not sure if they realized how loud and uncomfortable the experience was for us, I don’t use the “N” word and I take great offense in its use no matter who uses it. They certainly did not care. With that, my husband just unplugged the speaker so nothing was playing. This must have affected the entire restaurant as they came out an plugged it back in. We asked again can you please put dinner music on instead we were told they could not as we were not the only people in the restaurant. We then said ok can we speak to your manager.
The manager of City House, a 40ish white female came out to the screened area, arms crossed and face a sour. We asked kindly at first if we could just change the music to dinner music, soft rock or easy listening as we were in a higher end restaurant and expected a peaceful evening. She then proceeded to call us racist and that she was highly offended by our request. Shocked by her reaction we responded with, that’s fine, we did not need to eat there so we stood up and said ok please give us our check for our drinks and we will leave.
Then it became really ugly, as we gathered our things, grumbling and offended ourselves, the comment that this was the type of music one would expect to be in a night club in the city, “you would be worried your tires would be gone when you left”, now that another was the trigger. The Manger had a tirade calling us white supremacist and stormed away. She returned in a huff with a check turned face down as we stood being berated for requesting the music change by the hostess and servers, even a cook came out of the kitchen to escalate the chaos. The manager of this establishment purposely charged $163 for 2 ice teas, a seltzer water and a beer. When we asked she take the bill back and adjust it to the correct amount she walked away and sent over several people from the kitchen. They then told us to leave even called the police, we were fine with them calling as they were committing fraud by over charging us for appetizers and entrees we never saw. They screamed at us that we are the cause of systemic racism. We explained we are in an Italian Restaurant and only asked the music be changed to dinner music. I would not expect Screamo genre of rock music to be playing as I enjoy my tiramisu, it’s completely inappropriate, as was the behavior of every employee of the City House restaurant.
The attacks and unsubstantiated cry of racism by five young white people was applauding and disturbing in tandem, the inexperience of what true racism is becomes watered down when such behavior occurs. “Wokism” destroyed our evening and probably others as well, diluting racism for their own agenda. I will never go back, the experience was truly disturbing.
After the bus tour we asked about a good restaurant for some great food. We were looking for something more upscale then the offerings in the local pubs and were provided rave reviews of a restaurant named “City House”, a higher end, Italian cuisine with a nice atmosphere.
We showed up at there location and were seated outside in an screened outdoor area with 5 tables. We were the only people in the outdoor seating area. As we sat reviewing the menu and deciding what we will have for dinner the music outdoors got extremely loud and vulgar. It was Rap music, and as it told its derogatory story about women, it became so uncomfortable we turned the outside speaker down. We had asked if the music could be changed to dinner music or soft rock and we were told no the kitchen crew decides the music.
They proceeded to turn the offensive music up loud again, not sure if they realized how loud and uncomfortable the experience was for us, I don’t use the “N” word and I take great offense in its use no matter who uses it. They certainly did not care. With that, my husband just unplugged the speaker so nothing was playing. This must have affected the entire restaurant as they came out an plugged it back in. We asked again can you please put dinner music on instead we were told they could not as we were not the only people in the restaurant. We then said ok can we speak to your manager.
The manager of City House, a 40ish white female came out to the screened area, arms crossed and face a sour. We asked kindly at first if we could just change the music to dinner music, soft rock or easy listening as we were in a higher end restaurant and expected a peaceful evening. She then proceeded to call us racist and that she was highly offended by our request. Shocked by her reaction we responded with, that’s fine, we did not need to eat there so we stood up and said ok please give us our check for our drinks and we will leave.
Then it became really ugly, as we gathered our things, grumbling and offended ourselves, the comment that this was the type of music one would expect to be in a night club in the city, “you would be worried your tires would be gone when you left”, now that another was the trigger. The Manger had a tirade calling us white supremacist and stormed away. She returned in a huff with a check turned face down as we stood being berated for requesting the music change by the hostess and servers, even a cook came out of the kitchen to escalate the chaos. The manager of this establishment purposely charged $163 for 2 ice teas, a seltzer water and a beer. When we asked she take the bill back and adjust it to the correct amount she walked away and sent over several people from the kitchen. They then told us to leave even called the police, we were fine with them calling as they were committing fraud by over charging us for appetizers and entrees we never saw. They screamed at us that we are the cause of systemic racism. We explained we are in an Italian Restaurant and only asked the music be changed to dinner music. I would not expect Screamo genre of rock music to be playing as I enjoy my tiramisu, it’s completely inappropriate, as was the behavior of every employee of the City House restaurant.
The attacks and unsubstantiated cry of racism by five young white people was applauding and disturbing in tandem, the inexperience of what true racism is becomes watered down when such behavior occurs. “Wokism” destroyed our evening and probably others as well, diluting racism for their own agenda. I will never go back, the experience was truly disturbing.
翻译：我丈夫和我决定访问纳什维尔，并为快速完成愿望清单的朋友打开了旅行选项。上周 Covid 关闭后第一次访问纳什维尔，与一位正在与癌症作斗争且从未去过乡村音乐中心的朋友在一起。在我们为期四天的游览中，我们参观了许多当地的餐馆、博物馆和音乐场所。我们喜欢音乐名人堂，在那里购买了吉布森并送回家，我们从一个 Honky Tonk 漫步到另一个享受才华和食物选择，我们进行了一次美妙的啤酒厂和酿酒厂巴士之旅。一切都很有趣。
巴士之旅结束后，我们询问了一家提供美味佳肴的好餐厅。我们正在寻找比当地酒吧的产品更高档的东西，并得到了一家名为“City House”的餐厅的好评如潮，这是一家更高端的意大利美食，氛围很好。
我们出现在那个位置，坐在外面有 5 张桌子的屏蔽室外区域。我们是户外休息区唯一的人。当我们坐下来查看菜单并决定晚餐吃什么时，户外的音乐变得非常响亮和粗俗。这是说唱音乐，当它讲述了贬损女性的故事时，我们感到非常不舒服，我们把外面的扬声器调小了。我们问过音乐是否可以改为晚餐音乐或软摇滚，我们被告知没有厨房工作人员决定音乐。
他们又把攻击性的音乐调大了，不确定他们是否意识到这种体验对我们来说有多么响亮和不舒服，我不使用“N”这个词，无论是谁使用它，我都会非常冒犯它。他们当然不在乎。这样，我丈夫就拔掉了扬声器的插头，所以什么也没有播放。这一定影响了整个餐厅，因为他们出来了，然后又插了回去。我们再次询问你能不能放上晚餐音乐，而不是我们被告知他们不能，因为我们不是餐厅里唯一的人。然后我们说好吧，我们可以和你的经理谈谈吗？
City House 的经理，一位 40 多岁的白人女性，双臂交叉，脸色阴沉地从放映区出来。起初我们友善地询问是否可以将音乐更改为晚餐音乐、软摇滚或轻松聆听，因为我们在一家高端餐厅并期待一个宁静的夜晚。然后她继续称我们为种族主义者，并且对我们的要求感到非常冒犯。我们回应她的反应感到震惊，没关系，我们不需要在那里吃饭，所以我们站起来说好的，请给我们支票，我们会离开。
然后它变得非常丑陋，当我们收集我们的东西时，抱怨和冒犯自己，评论说这是人们期望在城市的夜总会里听到的音乐类型，“你会担心你的轮胎会在你离开了”，现在另一个是触发器。马槽长篇大论地称我们为白人至上主义者，然后气冲冲地走了。当我们站在那里因要求女主人和服务员改变音乐而受到斥责时，她气呼呼地回来了，一张支票面朝下，甚至一位厨师从厨房出来加剧了混乱。这家酒店的经理故意为 2 杯冰茶、1 杯苏打水和 1 杯啤酒收取 163 美元的费用。当我们要求她收回账单并将其调整为正确的金额时，她走开并从厨房派了几个人过来。然后他们告诉我们离开甚至报警，我们对他们打电话很好，因为他们通过向我们收取我们从未见过的开胃菜和主菜来进行欺诈。他们对我们大喊大叫，说我们是系统性种族主义的根源。我们解释说我们在一家意大利餐厅，只要求将音乐改为晚餐音乐。我不希望在我享用提拉米苏时播放 Screamo 风格的摇滚音乐，这完全不合适，就像 City House 餐厅每位员工的行为一样。
五名年轻白人对种族主义的攻击和毫无根据的呐喊同时引起了掌声和不安，当这种行为发生时，对真正的种族主义是什么的缺乏经验就被冲淡了。 “Wokism”摧毁了我们的夜晚，可能也摧毁了其他夜晚，为他们自己的议程冲淡了种族主义。我永远不会回去，这次经历真的很令人不安。
巴士之旅结束后，我们询问了一家提供美味佳肴的好餐厅。我们正在寻找比当地酒吧的产品更高档的东西，并得到了一家名为“City House”的餐厅的好评如潮，这是一家更高端的意大利美食，氛围很好。
我们出现在那个位置，坐在外面有 5 张桌子的屏蔽室外区域。我们是户外休息区唯一的人。当我们坐下来查看菜单并决定晚餐吃什么时，户外的音乐变得非常响亮和粗俗。这是说唱音乐，当它讲述了贬损女性的故事时，我们感到非常不舒服，我们把外面的扬声器调小了。我们问过音乐是否可以改为晚餐音乐或软摇滚，我们被告知没有厨房工作人员决定音乐。
他们又把攻击性的音乐调大了，不确定他们是否意识到这种体验对我们来说有多么响亮和不舒服，我不使用“N”这个词，无论是谁使用它，我都会非常冒犯它。他们当然不在乎。这样，我丈夫就拔掉了扬声器的插头，所以什么也没有播放。这一定影响了整个餐厅，因为他们出来了，然后又插了回去。我们再次询问你能不能放上晚餐音乐，而不是我们被告知他们不能，因为我们不是餐厅里唯一的人。然后我们说好吧，我们可以和你的经理谈谈吗？
City House 的经理，一位 40 多岁的白人女性，双臂交叉，脸色阴沉地从放映区出来。起初我们友善地询问是否可以将音乐更改为晚餐音乐、软摇滚或轻松聆听，因为我们在一家高端餐厅并期待一个宁静的夜晚。然后她继续称我们为种族主义者，并且对我们的要求感到非常冒犯。我们回应她的反应感到震惊，没关系，我们不需要在那里吃饭，所以我们站起来说好的，请给我们支票，我们会离开。
然后它变得非常丑陋，当我们收集我们的东西时，抱怨和冒犯自己，评论说这是人们期望在城市的夜总会里听到的音乐类型，“你会担心你的轮胎会在你离开了”，现在另一个是触发器。马槽长篇大论地称我们为白人至上主义者，然后气冲冲地走了。当我们站在那里因要求女主人和服务员改变音乐而受到斥责时，她气呼呼地回来了，一张支票面朝下，甚至一位厨师从厨房出来加剧了混乱。这家酒店的经理故意为 2 杯冰茶、1 杯苏打水和 1 杯啤酒收取 163 美元的费用。当我们要求她收回账单并将其调整为正确的金额时，她走开并从厨房派了几个人过来。然后他们告诉我们离开甚至报警，我们对他们打电话很好，因为他们通过向我们收取我们从未见过的开胃菜和主菜来进行欺诈。他们对我们大喊大叫，说我们是系统性种族主义的根源。我们解释说我们在一家意大利餐厅，只要求将音乐改为晚餐音乐。我不希望在我享用提拉米苏时播放 Screamo 风格的摇滚音乐，这完全不合适，就像 City House 餐厅每位员工的行为一样。
五名年轻白人对种族主义的攻击和毫无根据的呐喊同时引起了掌声和不安，当这种行为发生时，对真正的种族主义是什么的缺乏经验就被冲淡了。 “Wokism”摧毁了我们的夜晚，可能也摧毁了其他夜晚，为他们自己的议程冲淡了种族主义。我永远不会回去，这次经历真的很令人不安。
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