点评:This was such a disappointment to be honest. A Mother’s Day meal gone wrong.
Service was poor at the start particularly, 15 minutes to get our drinks order taken while we waited at a damp and not really clean table. The tables around us were a disaster with food not cleaned up after the party had left and the floor around it no better. It gave the appearance that the staff didn’t care or had low standards.
My single beer order didn’t arrive until 4:39, so probably 20 minutes after I ordered it! When the starter arrived it was the wrong one and our order had to be cooked again and was delayed arriving so all our food came at once, No chance to have a starter before our main order.
There was no milk for our toddler and no apple juice either, so not sure they want kids at the venue at all.
We had to ask three times for silverware, so all in all it was just a comedy really. There was plenty of staff, mainly very young girls all ‘looking busy’ but not being that productive from what I could see. I suspect there was a complete lack of management on duty, who knows, but we will not be back.
We had the cost of our starter taken off our bill which was appreciated.
It’s a shame as this venue used to be a ‘go to’ in our local area.
翻译:说实话,这真是太令人失望了。母亲节大餐出了问题。
一开始服务就很差,我们等了 15 分钟才拿到饮料单,而我们却在潮湿且不太干净的桌子上等待。我们周围的桌子一片狼藉,派对结束后食物没有清理干净,周围的地板也没有好转。这给人的感觉是工作人员不在乎或标准很低。
我的啤酒订单直到 4:39 才送来,所以可能是我点完之后 20 分钟!开胃菜送来时错了,我们点的菜必须重新烹制,而且送餐时间延迟,所以我们所有的食物都同时送来了,没有机会在主菜之前吃开胃菜。
没有给我们的幼儿准备的牛奶,也没有苹果汁,所以不确定他们是否希望孩子们来这里。
我们不得不三次要求餐具,所以总的来说,这真的只是一场闹剧。有很多工作人员,主要是非常年轻的女孩,她们“看起来很忙”,但在我看来,她们并没有那么有效率。我怀疑那里的管理人员完全不够,谁知道呢,但我们不会再来了。
我们的开胃菜费用从账单中扣除了,我们很感激。
很遗憾,因为这个场所曾经是我们当地的“必去之地”。