点评:We have been going to just steak for years and we have always been so impressed with the quality of food and the atmosphere. Unfortunately this is no longer the case.
Our party of 10 got there for around six and were told we couldn't all fit at one table we had to split up which was fine. However, we were sat so we couldn’t see each other…even though there was a table opposite which would have been logical but the system said they couldn’t.
After we ordered our drinks we were told that the kitchen has stopped talking orders because they were “overwhelmed”. Everyone was starving and thinking we should just go elsewhere.
Eventually someone did take our order but very loudly commented on how they were going to get a lot of Sh#t for it and explained how awful the kitchen staff has been with the front of house…They did call them all d#@k head’s which I understood their frustration but as a customer I felt it was highly inappropriate. I really don’t need to know the management issues currently going on a just steak.
After all that waiting around food did get to us eventually we asked for extra sauce it didn’t come, no mention of extra chips for the people that ordered steaks and we didn't even get offered any popcorn on arrival but we were all just past it, it just wasn’t the quality that we were expecting.
We ended our experience at half 9 feeling very disappointed to say the least. A very bizarre experience. We wouldn’t recommend or book again in a hurry.
翻译:多年来,我们一直都去 Just Steak 餐厅就餐,我们一直对这里的食物质量和氛围印象深刻。不幸的是,现在情况已经不同了。
我们一行 10 人在那里吃了大约六顿饭,被告知一张桌子坐不下,所以我们必须分开吃,这没关系。但是,我们坐在那里,所以看不到对方……尽管对面有一张桌子,这本来是合乎逻辑的,但系统说他们看不到。
我们点了饮料后,被告知厨房已经停止处理订单,因为他们“不堪重负”。每个人都饿坏了,想着我们应该去别的地方。
最后有人接了我们的订单,但大声评论说他们会为此付出很多代价,并解释了厨房工作人员和前台有多糟糕……他们确实把他们都叫成混蛋,我理解他们的沮丧,但作为一名顾客,我觉得这非常不合适。我真的不需要知道 Just Steak 餐厅目前存在的管理问题。
等了那么久,食物终于端上来了,我们要求加点酱汁,但没有送来,也没有提到给点牛排的人加点薯条,我们到达时甚至没有得到爆米花,但我们都已经吃完了,它的质量没有达到我们的预期。
我们在 9 点半结束了我们的体验,感觉非常失望。一次非常奇怪的经历。我们不会推荐或再次预订。