点评:Our group planned for weeks and looked forward to getting together at Sopapillas, but it is not the same restaurant as we've enjoyed in past years. We waited 45-minutes for our order to be taken, and another 45-minutes later - once the restaurant was emptied out - we finally began getting our food a couple plates at a time. And just then a giant roach strolled across the wall behind our table and a bus boy came out to climb on chairs and try to kill it with a broom. Not very appetizing! After waiting an hour and a half for our food they forgot to make one person's order, and several others asked to just bring the check and a to-go box which took another 15-20 minutes to receive. Every check was wrong and had to be re-rung. To top it off the wait staff nor the Manager ever apologized for the wait or the roach, or thought to discount the bill or bring out drinks or dessert. Instead we got the obligatory 20% gratuity added for a party of more than 6. On a sad note we were surprised they don't bring Sopapillas to the table at the end of the meal any longer. It would have helped end on a sweeter note.
翻译:我们的团队计划了数周并期待在 Sopapillas 聚会,但它与我们过去几年所享受的餐厅不同。我们等了 45 分钟才收到订单,又等了 45 分钟——餐厅空无一人——我们终于开始一次吃几盘食物。就在这时,一只巨大的蟑螂从我们桌子后面的墙上走过,一个公共汽车男孩出来爬到椅子上,试图用扫帚杀死它。不是很开胃!在为我们的食物等了一个半小时后,他们忘记了一个人的订单,其他几个人要求只带上支票和一个外带盒,又花了 15-20 分钟才收到。每张支票都错了,必须重新敲响。最重要的是,侍应生和经理都没有为等待或蟑螂道歉,也没有想过打折或拿出饮料或甜点。相反,我们为 6 人以上的聚会增加了强制性的 20% 小费。令人遗憾的是,我们很惊讶他们不再在用餐结束时将 Sopapillas 带到餐桌上。它本来可以帮助以更甜蜜的音符结束。