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Food not as ordered, inedible
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Food not as ordered, inedible
Shoney's - Crossville的点评
点评：I stopped at the Crossville location of Shoney's on my way up to Vermont, where I am relocating. I had stayed at the Executive Inn across the road, the night before, and unfortunately my cell phone alarm was set on mute, which I did not realize, and I did not hear it go off. Therefore, I slept later than expected and did not get out until 11:30 am. The Waffle Shop up the road was full, with no parking spaces in the lot, so I ended up turning around and going back to Shoney's. I found out from the waitress that although the menu says they only serve breakfast till 11 am, it is extended until 1:00 pm on Saturdays. I ordered coffee, and the breakfast item which includes eggs (I said I wanted my 2 eggs scrambled), breakfast potatoes and bacon and a biscuit. I waited at least 40 minutes for my food. When I got it the eggs were lukewarm and were not scrambled; they were cooked "over easy" and there was no bacon, only sausage patties which were so salty I could only take one bite. When I told the waitress, she told me that "the cook took forever to cook your food and he didn't do anything the way you ordered" and she said it was unacceptable and I should not have to pay for it. I told her that this wasn't necessary but she insisted. When I left she was telling the manager and he said,"So are you just going to let her walk out of here without paying?" I told him who I was and what had happened and that I very much appreciated the fact that they understood that this food was not as I ordered. I would never eat at this location again. It is overpriced and the management is awful. The waitress was a saint.
翻译：在去佛蒙特州的路上，我在 Shoney's 的 Crossville 位置停了下来，我要搬迁到那里。前一天晚上我住在马路对面的行政客栈，不幸的是我的手机闹钟设置为静音，我没有意识到这一点，我也没有听到它响起。因此，我睡得比预期的要晚，直到上午11:30才出来。路上的 Waffle Shop 满员，停车场没有停车位，所以我最后转身回到 Shoney's。我从女服务员那里得知，虽然菜单上说他们只供应早餐至上午 11 点，但周六会延长至下午 1:00。我点了咖啡和早餐食品，其中包括鸡蛋（我说我想要我的 2 个鸡蛋炒）、早餐土豆、培根和饼干。我至少等了 40 分钟才拿到食物。当我拿到它时，鸡蛋是不冷不热的，没有炒；他们煮得“太容易了”，没有培根，只有香肠肉饼，太咸了，我只能咬一口。当我告诉女服务员时，她告诉我“厨师花了很长时间来做你的食物，他没有按照你点的方式做任何事”，她说这是不可接受的，我不应该为此付钱。我告诉她这不是必需的，但她坚持要这样做。当我离开时，她告诉经理，他说，“所以你打算让她不付钱就离开这里吗？”我告诉他我是谁，发生了什么事，我非常感谢他们理解这种食物不是我点的。我再也不会在这个地方吃饭了。它价格过高，管理也很糟糕。女服务员是个圣人。
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