点评:DO NOT STAY HERE! Hotel manager is extremely shady and quickly becomes belligerent when questioned. I had reserved a room at a discounted rate that he changed without communication to a rate almost $100 more a night. When I addressed it with him, he lied and became extremely argumentative with me, even going so far as to question the legitimacy of my business purpose (I was traveling for work.) It became very clear to me quickly that he was adjusting rates because of some event nearby that was creating high demand - and my reserved discounted rate was causing a lost profit opportunity for him. I am a Diamond member and travel often for work, and I have never experienced such dirty and corrupt abuse of position as what I experienced from this hotel manager. Needless to say, I escalated my concerns to Hilton directly.
As for the condition of this hotel, I'm surprised they still can claim Hilton property status. My hotel room felt extremely dirty and all of the furniture was stained . (We had to put down a towel before sitting on the chair or sofa.) The room and the hall smelled of pet urine, and the bathroom was in desperate need of maintenance and repair. Lobby looked like it hadn't been vacuumed in over a week, and the fitness and pool areas looked even more neglected at first quick glance. No offense meant to Super 8, but I think a room there would be a luxury stay compared to what you can expect from this Hampton Inn. The rooms are gross, hotel staff is terrible, and overall experience will leave you wishing you had stayed anywhere but at this hotel.
翻译:不要住在这里!酒店经理非常可疑,一被问到就变得好斗。我预订了一间打折房,他未经沟通就把价格改成了每晚高出近 100 美元。当我向他提出这个问题时,他撒了谎,和我争吵不休,甚至质疑我出差的合法性(我出差是为了工作)。我很快就明白了,他调整价格是因为附近有活动,需求量很大——而我预订的折扣价让他失去了盈利机会。我是钻石会员,经常出差,我从未经历过像这位酒店经理这样肮脏、腐败的滥用职权行为。不用说,我直接向希尔顿反映了我的担忧。至于这家酒店的状况,我很惊讶他们还能声称自己是希尔顿酒店。我的房间感觉非常脏,所有的家具都沾满了污渍。 (我们必须先铺上毛巾才能坐在椅子或沙发上。)房间和大厅里有宠物尿的味道,浴室急需维护和维修。大堂看起来好像已经一个多星期没有打扫过了,健身和泳池区乍一看甚至显得更加荒废。无意冒犯 Super 8,但我认为与这家汉普顿酒店的期望相比,那里的房间会是一次奢华的住宿。房间很恶心,酒店员工很糟糕,总体体验会让你希望住在这家酒店以外的任何地方。