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WORST CUSTOMER SERVICE
Toby N
WORST CUSTOMER SERVICE
Domino's Pizza的点评
点评：We had stopped eating Domino's for several years because of the poor quality of food. The Domino's on Shirley Avenue who the general manager is named Brendon but refused to give any additional information has yet to refund our money for what we did not receive and that was December 16th. The excuse has been now that it is the holiday but the reason this started is the driver had put that our pizza had been delivered when it really had not so the manager told us that we were full of it, because his driver had listed that it was delivered. About 10 minutes after we had spoken to the night manager the driver then showed up and handed my wife the one box of pizza and took off before leaving any other items. I have made several calls to this store where they refuse to give any information they refuse to make things right and all we're asking for is a refund for a 2 L bottle of Pop and three marinara sauces. I would think they would be able to go through their inventory and realize that three marinara sauces and a 2 L bottle of Pop made it back to their store without being delivered. Due to some unknown reason this is the worst Domino's experience I have ever had in my life and their Pizza isn't even good enough to go through this kind of stuff. I have attempted to call them several times from December 16th until today which is December 26th and no issues have been resolved as of yet. I would not recommend this company this store or this location to anyone, not even my worst enemies. This is the worst customer service I have ever experienced and the Owner Susan Graves should be embarrassed by the people running her store.
翻译：由于食物质量差，我们已经好几年不吃 Domino's 了。Shirley Avenue 上的 Domino's 的总经理名叫 Brendon，但拒绝提供任何更多信息，至今仍未退还我们未收到的钱，那是 12 月 16 日。现在的借口是假期，但事情发生的原因是司机说我们的披萨已经送到了，但实际上并没有送到，所以经理告诉我们我们已经吃饱了，因为他的司机说披萨已经送到了。在我们与夜班经理交谈大约 10 分钟后，司机出现了，递给我妻子一盒披萨，然后就走了，没有留下任何其他东西。我给这家店打了好几次电话，他们拒绝提供任何信息，拒绝纠正错误，我们要求的只是退还一瓶 2 升的汽水和三瓶番茄酱。我想他们应该能够检查一下他们的库存，发现三瓶番茄酱和一瓶 2 升的汽水回到了他们的商店，但没有送到。由于某些未知原因，这是我一生中最糟糕的 Domino 体验，他们的披萨甚至不值得经历这种事情。从 12 月 16 日到今天（12 月 26 日），我曾多次试图给他们打电话，但至今问题尚未解决。我不会向任何人推荐这家公司、这家商店或这个地点，即使是我最大的敌人也不会。这是我经历过的最糟糕的客户服务，店主 Susan Graves 应该为经营她商店的人感到羞耻。
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