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Poor Leadership, Poor Food Quality, and Poor Customer Service
Amanda B
Poor Leadership, Poor Food Quality, and Poor Customer Service
Taco Bell的点评
点评：Horrible experience! My Crunchwrap Supreme was practically empty. The cashier was rude when I placed my order and upon obtaining it She quickly shut the window and snickered with a grin on her face. My Crunch Wrap Supreme did not have any meat inside, with barely a drop of nacho cheese in a corner edge, a dime-sized drop of sour cream, soggy lettuce, about 4 pieces of tomato, and the crunchy tortilla inside the soft tortilla. Therefore, I called the store to inform them. It should have contained all ingredients at the price of $5.98. Most would agree that it is unacceptable to charge people almost $6 for something made completely wrong. (Note: I did not ask for anything special to my order.) Instead, the manager hung up on me when I called the store to tell him my dissatisfaction regarding my order. Also, he did not even apologize. I have taken photographs of the item. This store needs a leadership evaluation from upper-level management teams.
翻译：糟糕的体验！我的 Crunchwrap Supreme 几乎空了。我下订单时收银员很粗鲁，收到订单后她迅速关上窗户，脸上带着笑容窃笑。我的 Crunch Wrap Supreme 里面没有任何肉，角落边缘几乎没有一滴墨西哥奶酪，一滴一角硬币大小的酸奶油，湿透的生菜，大约 4 片西红柿，软玉米饼里面有脆玉米饼。因此，我打电话给商店通知他们。它应该包含所有配料，价格为 5.98 美元。大多数人都同意，为完全错误的东西向人们收取近 6 美元的费用是不可接受的。（注意：我没有要求对我的订单做任何特别的事情。）相反，当我打电话给商店告诉他我对我的订单不满意时，经理挂断了我的电话。而且，他甚至没有道歉。我已经拍了这件物品的照片。这家商店需要高层管理团队的领导力评估。
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