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Needs new management
Donna U
Needs new management
Indigo Coastal Kitchen的点评
点评：We are guests at the condos and decided to try the restaurant. No one was in there at 720 and the gentleman that greeted us asked if we wanted a high top window seat or a low top away from the windows. The kids wanted windows but I knew my wife needed the low top due to her back. As we were walking towards the table I saw that there was a 6 seat table that was low and at the windows. I asked if we could sit there and he said no we could not because we were a party of 4 not 6. We all looked puzzled and I said it’s not like y’all are busy. There are two other table in here besides us. He said I cannot because my manager said that’s the rules. So we went to sit down and the table and chairs were wobbling. Just at this time two ladies approached us and said can I get your drink order. I said can you get the manager to see if we can move tables. She said we can move to to that 4 top. I said we really prefer a low top and she said we could move to one away from the windows in the middle. I again asked if I could speak to the manager. This lady then snapped “I am the manager”. We said you are not busy and you are seriously willing to lose our business over a table and she said she would put a work order in on the table and chairs and we could sit at a 4 top table only. We said we were leaving and she huffed off. Most unprofessional manager I have ever dealt with. It would have been totally understandable had they been busy or had people waiting. So we don’t know how the food was because of the horrible customer service
翻译：我们是公寓的客人，决定去餐厅试试。720 点的时候餐厅里没人，迎接我们的那位先生问我们是想要高高的靠窗座位还是远离窗户的低矮座位。孩子们想要靠窗的座位，但我知道我妻子因为背部问题需要低矮的座位。当我们走向桌子时，我看到窗户旁边有一张 6 人座的桌子，很矮。我问他我们能不能坐在那里，他说不能，因为我们只有 4 个人，不是 6 个人。我们都看起来很困惑，我说你们又不是很忙。除了我们，这里还有另外两张桌子。他说我不能坐，因为我的经理说这是规定。所以我们去坐下，桌椅摇摇晃晃。就在这时，两位女士走近我们，问我能不能拿饮料单。我说你能不能让经理看看我们能不能换桌子。她说我们可以换到那张 4 人座的桌子。我说我们确实更喜欢矮桌，她说我们可以换到中间远离窗户的桌椅。我再次询问是否可以和经理谈谈。这位女士随后厉声说：“我是经理”。我们说你不忙，你真的愿意因为一张桌子而失去我们的生意，她说她会在桌子和椅子上下达工作指令，我们只能坐在一张 4 人桌旁。我们说我们要走了，她就生气地走了。这是我遇到过的最不专业的经理。如果他们很忙或者有人在等，这完全可以理解。所以我们不知道食物怎么样，因为客户服务太差了
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