点评:The cruise itself is not bad, but the service, food, and cocktails were ALL terrible. The cruise is way overbooked, and there are not enough servers to handle the load. They were rude (except Sidney), and you could absolutely tell that the issues they were were having, were not new to them. We bought drinks with double shots, and when we received them, you could taste no alcohol at all. When going to the bartender to tell her very politely that the drink was not acceptable, she became irate and told us that everything was pre-measured, and basically that they don't make mistakes.
They use an app to order the food and drinks, and the food orders were not only incorrect, but were charged to someone else on the boat. She insisted that she would not remake the drink, so I asked for her name (which she gave me an incorrect name) and I asked to speak to the owner, his name was Todd. Speaking with him was like talking to a disrespectful teenager. He refused to correct the drink orders and could care less about the customer's opinion. I found out through several locals and the restaurants that they use wine-based liquor, but do not state that on their menus. I also found out that the bartender was his wife. I guess she really runs the boat. DON'T WASTE YOUR HARD EARNED MONEY ON THIS CRUISE!
翻译:游轮本身还不错,但服务、食物和鸡尾酒都很糟糕。游轮已经超额预订,并且没有足够的服务器来处理负载。他们很粗鲁(西德尼除外),你绝对可以看出他们遇到的问题对他们来说并不新鲜。我们买的饮料是双份的,收到的时候根本闻不到酒精的味道。当去调酒师那里非常礼貌地告诉她饮料不可接受时,她很生气并告诉我们一切都是预先测量好的,基本上他们不会出错。
他们使用应用程序订购食物和饮料,但食物订单不仅不正确,而且被划给了船上的其他人。她坚持说她不会重新制作饮料,所以我问了她的名字(她给了我一个错误的名字),我要求与店主交谈,他的名字叫托德。和他说话就像是在和一个无礼的青少年说话。他拒绝纠正饮料订单,也不在乎顾客的意见。我通过几个当地人和餐馆发现他们使用以葡萄酒为基础的酒,但菜单上没有注明。我还发现调酒师是他的妻子。我猜她真的是掌管这艘船的。不要在这次游轮上浪费您辛苦赚来的钱!