点评:UNSANITARY and was told there was no soap in the entire restaurant! How are employees using the bathroom and washing their hands before handling your food? My family and children just ordered 4 meals from Zaxby at the Dillon, SC location. Before eating, I took my 2 children into the bathroom and there was no soap, not even a soap dispenser. I kindly asked someone at the front for soap and told them that the women’s bathroom was out of soap, not even a dispenser and they laughed at me and said Zaxby’s was all out of soap. They literally laughed at me and told me Zaxby’s was out of soap! I had 3 employees laughing at me and rolling their eyes. It was bizarre! Isn’t this a health code violation? I was treated very poorly and will never eat at a Zaxby’s ever again. I will tell my friends and family how disgusting I was treated and not to mention how this is a health code violation. I am considering reporting this to DHEC! Just for the record, I’m 44 years old and have never once made an oral or written complaint about anything but this was just awful and these employees need to be retrained and educated on customer service and health code violations. I would have never complained about Zaxby’s being out of soap but to be laughed at and clearly see that Zaxby’s employees at the Dillon location have no desire to remedy the problem and put soap in the bathroom is disgusting and I hope that they learn to do better.
翻译:不卫生,却被告知整个餐厅都没有肥皂!员工在处理食物前是如何上厕所和洗手的?我的家人和孩子刚刚在南卡罗来纳州狄龙市的 Zaxby 餐厅订了 4 份餐食。吃饭前,我带着两个孩子去了洗手间,结果没有肥皂,甚至连皂液器都没有。我好心地向前台的人要肥皂,告诉他们女洗手间没有肥皂,甚至连皂液器都没有,他们却嘲笑我,说 Zaxby 的肥皂全部用完了。他们真的嘲笑我,告诉我 Zaxby 的肥皂也没有了!3 个员工嘲笑我,翻着白眼。真是太奇怪了!这难道不是违反卫生法规吗?我受到了非常恶劣的对待,再也不会在 Zaxby 餐厅吃饭了。我会告诉我的朋友和家人我受到了多么恶劣的对待,更不用说这是违反卫生法规的行为。我正在考虑向 DHEC 举报此事!顺便说一句,我今年44岁了,从来没有口头或书面投诉过任何事情,但这次真是太糟糕了,这些员工需要接受再培训,并接受关于客户服务和违反卫生法规的教育。我本来不会抱怨Zaxby's没有肥皂,但看到有人嘲笑我,而且我清楚地看到狄龙店的Zaxby's员工根本不想解决问题,还把肥皂放在卫生间里,真是令人作呕,我希望他们能改进。