点评:We recently visited this restaurant as a party of 9 to celebrate the holidays, and it was an absolute disaster. From start to finish, the experience was a big letdown.
First, the food was average at best. Nothing stood out as special, and most of the dishes were lukewarm at best. But the real issue was the service — it was deplorable. The first two dishes were served after an agonizing 15-minute wait, and then, shockingly, the other six dishes came out piecemeal. We had to wait another 10-15 minutes between each dish, and by the time the last ones were brought out, we were all well into our conversation rather than enjoying the meal together.
To make matters worse, they never served the 9th dish at all. It was as if they’d forgotten about it. When we brought this to the attention of the waiter, two of our orders were wrong. The dishes had to be sent back, causing even more delays.
We spoke to the manager about the situation, but he was completely lost for words and seemed utterly unprepared to handle the issue. As if that weren’t bad enough, our waiter was so embarrassed he never even came over to apologize for the numerous mistakes.
In the end, we walked out feeling completely disappointed and frustrated. Don’t waste your money or time here. This was a major holiday letdown, and we certainly won’t be back.
翻译:我们最近和 9 个人一起来到这家餐厅庆祝节日,结果简直是一场灾难。从开始到结束,整个体验都令人大失所望。
首先,食物充其量只能算是一般。没有什么特别突出的,大多数菜最多也只是温热的。但真正的问题是服务——服务太糟糕了。前两道菜等了 15 分钟才端上来,令人震惊的是,其他六道菜都是零零碎碎端上来的。我们不得不在每道菜之间再等 10-15 分钟,等到最后一道菜端上来时,我们都在聊天,而不是一起享受这顿饭。
更糟糕的是,他们根本没有端上第 9 道菜。好像他们已经忘记了。当我们向服务员反映这个问题时,我们发现我们的两个订单是错的。这些菜不得不退回去,这进一步延误了时间。
我们向经理讲述了情况,但他完全不知所措,似乎完全没有准备好处理这个问题。更糟糕的是,我们的服务员太尴尬了,他甚至没有过来为无数的错误道歉。
最后,我们走出去时感到非常失望和沮丧。不要在这里浪费你的钱和时间。这是一个重大的假期失望,我们肯定不会再来了。