点评:I know it is difficult to get employees at this time and I've heard that Paolo's has good food and this be a bit unfair BUT it needs to be said as to paying attention to staff. I was enroute from Shillington to Washington and being hungry I ran into Paolo's to grab a sandwich to take with. Lots of help behind Take out counter and I ordered ham and cheese hoagie, lettuce, tomato, raw onion, sweet and hot, and oil. Standing there I watched the young woman making sandwiches and she could not even cut the rolls! Half the roll was hanging off the shelf. She had a serrated knife and had no clue how to use .. said something to the young man working the pizza oven that it wasn't sharp enough. So he sharpened and she went back to work. Got the sandwich .. got about 20 min from restaurant and opened sandwich (husband driving) and had no clue what it was other than a very sad looking sandwich. Ham, no cheese, no tomato, no onion, and mayo! I was beyond ticked as I was starving and knew we had no time to go back. Its different if dining in as you can address problems .. but take out is a whole different story and needs more attention as most often people don't want to have to come back!
翻译:我知道现在很难招到员工,而且我听说 Paolo's 的食物很好吃,这有点不公平,但在关注员工方面需要说一下。我在从希灵顿到华盛顿的途中,肚子饿了,跑到保罗家买了一个三明治带走。外卖柜台背后有很多帮助,我点了火腿和奶酪三明治、生菜、西红柿、生洋葱、甜热和油。我站在那里看着年轻女子做三明治,她甚至不会切面包卷!一半的卷挂在架子上。她有一把锯齿刀,不知道如何使用.. 对操作披萨烤箱的年轻人说这刀不够锋利。所以他磨砺了,她回去工作了。拿到了三明治......从餐厅走了大约 20 分钟,打开了三明治(丈夫开车),除了一个看起来非常悲伤的三明治之外,不知道它是什么。火腿,没有奶酪,没有西红柿,没有洋葱,还有蛋黄酱!我饿得不行,知道我们没有时间回去了。如果在店里用餐就不同了,因为你可以解决问题……但外卖是一个完全不同的故事,需要更多的关注,因为人们通常不想回来!