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Poor Service, Poor Food!
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Poor Service, Poor Food!
Ruby Tuesday的点评
点评：My grandson and I entered the restaurant and stood there waiting. No hostess or "wait to be seated" sign so after several minutes, we started to walk to a table. On the way, I saw a waitress and asked her if we could sit anywhere. She said someone should seat us. We went back to the hostess area and waited several more minutes and finally a young man came by and as he passed us, he said he would be back to seat us. It turns out, he was a waiter. He sat us at a table and took our drink order. I asked for a root beer. He suggested some soft drink I never heard of before. My grandson and I both said we would try his suggestion. It tasted much like Dr. Pepper. Some few minutes later, he asked how the drinks were. My grandson said okay, and I said I didn't care for it. He said okay, I'll get you a root beer. (Isn't that what I asked for to begin with???). When he suggested the other soft drink, I thought they didn't have root beer.
We placed our food order. He served our food. He never came back to see if everything was satisfactory. Fortunately, my grandson's chicken parm was okay. I ordered the cheese steak sub. I had to flag down a waitress and ask her for some extra napkins. I was VERY DISAPPOINTED! It was basically a sub roll with a LOT of cheese sauce, ONE "Steak-um" a couple pieces of pepper and mushroom. I was tempted to stand up and say, "Where's the beef?" They have the nerve to charge $12 for that so called cheese steak sub! The only thing there was more than enough of was the cheese sauce. It was everywhere, hence, why I needed several more napkins. Suggestion: cut back on the sauce and ADD 2 more Steak-um's and a couple more pieces of pepper and mushrooms. The waiter never returned to check on us. My grandson wanted to ask for another soda, but he never got the chance. I still had some root beer so I gave it to him. At the end of our meal, I asked for 2 cheese cake desserts to-go. At this point, he presented the bill. He said he would be right out with the desserts. We were ready to leave and were just waiting for our to-go desserts. We waited, and waited, and waited. He passed by us several times and said he would be getting the cheesecake right away. Finally he passed us again with the same remark and this time I said "I CERTAINLY HOPE SO!!!" Shortly after that he delivered our desserts. I thought there would be some strawberry sauce on the cake, but it was just plain. I had given him a little more than 10% but less than a 15% tip because of the poor service. If I had known how long it would take him to deliver our desserts, I would have only given him $2. I used to be a waitress and usually tip very well, but that is all he deserved.
In the past, I used to fairly often frequent Ruby Tuesday's but had not been there recently. I had heard it wasn't as good an eatery as it used to be. With this experience, I have to somewhat agree. Needless to say, I will not be going back there anytime soon!
We placed our food order. He served our food. He never came back to see if everything was satisfactory. Fortunately, my grandson's chicken parm was okay. I ordered the cheese steak sub. I had to flag down a waitress and ask her for some extra napkins. I was VERY DISAPPOINTED! It was basically a sub roll with a LOT of cheese sauce, ONE "Steak-um" a couple pieces of pepper and mushroom. I was tempted to stand up and say, "Where's the beef?" They have the nerve to charge $12 for that so called cheese steak sub! The only thing there was more than enough of was the cheese sauce. It was everywhere, hence, why I needed several more napkins. Suggestion: cut back on the sauce and ADD 2 more Steak-um's and a couple more pieces of pepper and mushrooms. The waiter never returned to check on us. My grandson wanted to ask for another soda, but he never got the chance. I still had some root beer so I gave it to him. At the end of our meal, I asked for 2 cheese cake desserts to-go. At this point, he presented the bill. He said he would be right out with the desserts. We were ready to leave and were just waiting for our to-go desserts. We waited, and waited, and waited. He passed by us several times and said he would be getting the cheesecake right away. Finally he passed us again with the same remark and this time I said "I CERTAINLY HOPE SO!!!" Shortly after that he delivered our desserts. I thought there would be some strawberry sauce on the cake, but it was just plain. I had given him a little more than 10% but less than a 15% tip because of the poor service. If I had known how long it would take him to deliver our desserts, I would have only given him $2. I used to be a waitress and usually tip very well, but that is all he deserved.
In the past, I used to fairly often frequent Ruby Tuesday's but had not been there recently. I had heard it wasn't as good an eatery as it used to be. With this experience, I have to somewhat agree. Needless to say, I will not be going back there anytime soon!
翻译：我和孙子走进餐厅，站在那里等着。没有女主人或“等待就座”的标志，所以几分钟后，我们开始走到一张桌子。在路上，我看到一个女服务员，问她我们能不能随便坐。她说有人应该让我们坐下。我们回到女主人区，又等了几分钟，最后一个年轻人走过来，当他经过我们时，他说他会回来给我们安排座位。原来，他是一名服务员。他让我们坐在一张桌子旁，接受了我们的饮料订单。我要了根啤酒。他建议我喝一些我以前从未听说过的软饮料。我和我的孙子都说我们会尝试他的建议。它尝起来很像胡椒博士。几分钟后，他问饮料怎么样。我孙子说好，我说我不管。他说好吧，我给你拿根啤酒。 （这不是我要求的开始吗？？？）。当他推荐另一种软饮料时，我以为他们没有根汽水。
我们下了食物订单。他为我们提供食物。他再也没有回来看是否一切都令人满意。幸运的是，我孙子的鸡排还可以。我点了奶酪牛排子。我不得不招呼一位女服务员，向她要一些额外的餐巾纸。我非常失望！它基本上是一个带有大量奶酪酱的子卷，一个“牛排”，几片胡椒和蘑菇。我很想站起来问：“牛肉呢？”他们竟敢为那个所谓的奶酪牛排小费收取 12 美元！唯一绰绰有余的是奶酪酱。它无处不在，因此，为什么我需要多几张餐巾纸。建议：少用酱汁，多加 2 块牛排和几块胡椒和蘑菇。服务员再也没有回来检查我们。我的孙子想再要一杯苏打水，但他一直没有机会。我还有一些根啤酒，所以我把它给了他。在用餐结束时，我要了 2 份芝士蛋糕甜点。这时，他提出了法案。他说他马上就要甜点了。我们准备离开，只是在等待我们的外带甜点。我们等啊等啊等啊。他几次从我们身边经过，说他会马上拿到芝士蛋糕。最后他又用同样的话从我们身边经过，这次我说“我当然希望如此！！！”不久之后，他送来了我们的甜点。我以为蛋糕上会有一些草莓酱，但很普通。由于服务差，我给了他 10% 多一点但不到 15% 的小费。如果我知道他需要多长时间才能送来我们的甜点，我只会给他 2 美元。我曾经是一名女服务员，通常会给小费，但这是他应得的。
过去，我经常经常光顾 Ruby Tuesday，但最近没有去过那里。我听说这家餐馆不像以前那么好。有了这个经历，我不得不有些认同。不用说，我不会很快回到那里！
我们下了食物订单。他为我们提供食物。他再也没有回来看是否一切都令人满意。幸运的是，我孙子的鸡排还可以。我点了奶酪牛排子。我不得不招呼一位女服务员，向她要一些额外的餐巾纸。我非常失望！它基本上是一个带有大量奶酪酱的子卷，一个“牛排”，几片胡椒和蘑菇。我很想站起来问：“牛肉呢？”他们竟敢为那个所谓的奶酪牛排小费收取 12 美元！唯一绰绰有余的是奶酪酱。它无处不在，因此，为什么我需要多几张餐巾纸。建议：少用酱汁，多加 2 块牛排和几块胡椒和蘑菇。服务员再也没有回来检查我们。我的孙子想再要一杯苏打水，但他一直没有机会。我还有一些根啤酒，所以我把它给了他。在用餐结束时，我要了 2 份芝士蛋糕甜点。这时，他提出了法案。他说他马上就要甜点了。我们准备离开，只是在等待我们的外带甜点。我们等啊等啊等啊。他几次从我们身边经过，说他会马上拿到芝士蛋糕。最后他又用同样的话从我们身边经过，这次我说“我当然希望如此！！！”不久之后，他送来了我们的甜点。我以为蛋糕上会有一些草莓酱，但很普通。由于服务差，我给了他 10% 多一点但不到 15% 的小费。如果我知道他需要多长时间才能送来我们的甜点，我只会给他 2 美元。我曾经是一名女服务员，通常会给小费，但这是他应得的。
过去，我经常经常光顾 Ruby Tuesday，但最近没有去过那里。我听说这家餐馆不像以前那么好。有了这个经历，我不得不有些认同。不用说，我不会很快回到那里！
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