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Great Ambiance but Beware of Billing Mistakes
Tahir R
Great Ambiance but Beware of Billing Mistakes
Margaux的点评
点评：The establishment has wonderful ambiance and drinks. The good are delicious, albeit a bit of lighter fare.
However, one major downside is that one should NEVER open a tab there. They don't double check whose tab is whose or who is signing for that tab. When one person in my 5-person group offered to pay for others' drinks, Marguax has charged everyone's drinks to one tab (i.e. my tab) without verifying whose tab it was. They then also have had the wrong person close out that tab and, therefore, agree to the charges. This charged even included drinks others paid for via cash or their own credit cards, which has caused double billing/charging to occur. Additionally, this occurred even when I only directly used my card or provided my name for my tab when I went up to the bar to order. When my friend offered to put a number of his drinks on his tab was when we were all sitting down away from the bar and I neither provided my name nor card. When confronted with this, Margaux just told me to get it sorted with my own group even though they made the errors, including not verifying whose tab they put the drinks and who was the correct person to sign out of that tab.
However, one major downside is that one should NEVER open a tab there. They don't double check whose tab is whose or who is signing for that tab. When one person in my 5-person group offered to pay for others' drinks, Marguax has charged everyone's drinks to one tab (i.e. my tab) without verifying whose tab it was. They then also have had the wrong person close out that tab and, therefore, agree to the charges. This charged even included drinks others paid for via cash or their own credit cards, which has caused double billing/charging to occur. Additionally, this occurred even when I only directly used my card or provided my name for my tab when I went up to the bar to order. When my friend offered to put a number of his drinks on his tab was when we were all sitting down away from the bar and I neither provided my name nor card. When confronted with this, Margaux just told me to get it sorted with my own group even though they made the errors, including not verifying whose tab they put the drinks and who was the correct person to sign out of that tab.
翻译：这家餐厅的氛围和饮品都很棒。虽然有些清淡，但味道很好。
但是，一个主要的缺点是，你永远都不应该在那里开账单。他们不会仔细检查账单是谁的，或者谁在为账单签名。当我 5 人组中的一个人提出为其他人的饮料付款时，Marguax 在没有核实账单是谁的情况下将所有人的饮料都记在一个账单上（即我的账单）。然后他们还让错误的人结清了那张账单，因此同意了收费。这笔费用甚至包括其他人用现金或自己的信用卡支付的饮料，这导致了双重计费/收费。此外，当我去吧台点餐时，即使我直接用我的卡或提供我的名字，也会发生这种情况。当我的朋友提出将他的一些饮料记在他的账单上时，我们都坐在远离吧台的地方，我既没有提供我的名字，也没有提供我的卡。面对这种情况，玛歌只是告诉我和我们的团队一起解决这个问题，尽管他们犯了错误，包括没有核实饮料放在谁的账上以及谁是签字的正确人选。
但是，一个主要的缺点是，你永远都不应该在那里开账单。他们不会仔细检查账单是谁的，或者谁在为账单签名。当我 5 人组中的一个人提出为其他人的饮料付款时，Marguax 在没有核实账单是谁的情况下将所有人的饮料都记在一个账单上（即我的账单）。然后他们还让错误的人结清了那张账单，因此同意了收费。这笔费用甚至包括其他人用现金或自己的信用卡支付的饮料，这导致了双重计费/收费。此外，当我去吧台点餐时，即使我直接用我的卡或提供我的名字，也会发生这种情况。当我的朋友提出将他的一些饮料记在他的账单上时，我们都坐在远离吧台的地方，我既没有提供我的名字，也没有提供我的卡。面对这种情况，玛歌只是告诉我和我们的团队一起解决这个问题，尽管他们犯了错误，包括没有核实饮料放在谁的账上以及谁是签字的正确人选。
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