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Slow, non communicative service; out of several menu items; overpriced
Ali L
Slow, non communicative service; out of several menu items; overpriced
Brick and Barrel Cross Keys的点评
点评：I was highly disappointed by my experience at Brick and Barrel. I went with a larger group of coworkers on a Thursday night. We had made our reservation over a month in advance. I will say we sat outside on a beautiful evening and the outside atmosphere was enjoyable! But besides that and my company, I did not enjoy it. The waitress seemed overwhelmed and our service was sooooooooooooo slow!!! We were not shared any information at the start of our evening, but found out as we all went to order that they were out of steak, arugula, and the large pretzel. We were NOT informed at all about the added gratuity and upcharge on cards - we found out when our receipts came. Due to our party of 9, they automatically added a 22% gratuity (which is high) and they charged more for a card being used (if we had been informed, it would have been different). I got a caesar salad and added a piece of salmon for $8 that was supposed to be 8oz. I added the picture so you can see the size of the salmon I was served (2 other coworkers got the same meal and also were extremely disappointed by the size of salmon). I will never go back based on my experience.
翻译：我对在Brick and Barrel餐厅的用餐体验非常失望。周四晚上，我和一大群同事一起去了那里。我们提前一个多月预订了座位。不得不说，我们坐在外面，度过了一个美好的夜晚，外面的氛围非常宜人！但除此之外，以及我的同伴，我并没有享受到这里的一切。服务员似乎忙得不可开交，上菜速度也非常慢！！！一开始并没有告知我们任何信息，直到我们点餐时才发现牛排、芝麻菜和大椒盐卷饼都卖完了。我们完全没有被告知要加收小费，刷卡还要额外收费——直到收到收据后才知道。由于我们一行9人，他们自动加收了22%的小费（这比例很高），而且刷卡还要额外收费（如果我们事先被告知，情况就会有所不同）。我点了一份凯撒沙拉，还加了一份8美元的三文鱼，本来应该是8盎司的。我加了图片，方便大家看看我点的三文鱼有多大（另外两位同事也点了同样的菜，也对三文鱼的大小非常失望）。以我的经验，我绝对不会再去了。
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