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davidoW3493UF
Very Discouraging
Fairfield Inn & Suites Monaca的点评
点评：The property is close to a major interstate. It can be a bit confusing trying to figure out how to get to the hotel parking lot since you must turn into the parking lot of nearby businesses and drive through those to reach the hotel. There are several restaurants and shopping opportunities conveniently located near the hotel.
Check-in was a miserable experience. I used the mobile app to check in on the morning of arrival. I am not sure what the glitch was, but I had to go through the entire check-in process upon arrival. There is one elevator, and the wait time was dependent upon how busy things were. The common areas are spacious but certainly not well-maintained. There was a spill in the elevator and several of the common area garbage cans were overflowing.
The first room I was assigned was recently updated. There were ongoing renovations, something I wish I would have known at check-in. This made things a bit noisy and construction dust was abundant. Despite being recently renovated, the room was not ready for occupancy. It may have been cleaned but the staff did an extremely poor job. Discrepancies ranged from debris on the floor to spills on the side of the garbage can.
I asked the front desk staff for a different room and was told I would have to wait as no other rooms were ready. I was waiting for a room as were a few others trying to check in. I was eventually assigned another room after one of the front desk staff told me they personally check it. When I checked the room, I discovered the microwave needed to be cleaned and the surfaces needed dusting (I could write my name).
I stayed four nights. During the entire stay, it just seemed like there was no one in charge and certainly no one directing the hotel operations. Often, the housekeeping staff was congregating at the front desk socializing with other staff members. Several of the housekeeping staff members I encountered were dressed in street clothes with no indication they were hotel employees. This was a bit uncomfortable from a security perspective.
I likely would not stay at this property ever again. While this hotel was located close to where I needed to be, I would rather drive the extra 10-15 miles and stay at a different Marriott.
Check-in was a miserable experience. I used the mobile app to check in on the morning of arrival. I am not sure what the glitch was, but I had to go through the entire check-in process upon arrival. There is one elevator, and the wait time was dependent upon how busy things were. The common areas are spacious but certainly not well-maintained. There was a spill in the elevator and several of the common area garbage cans were overflowing.
The first room I was assigned was recently updated. There were ongoing renovations, something I wish I would have known at check-in. This made things a bit noisy and construction dust was abundant. Despite being recently renovated, the room was not ready for occupancy. It may have been cleaned but the staff did an extremely poor job. Discrepancies ranged from debris on the floor to spills on the side of the garbage can.
I asked the front desk staff for a different room and was told I would have to wait as no other rooms were ready. I was waiting for a room as were a few others trying to check in. I was eventually assigned another room after one of the front desk staff told me they personally check it. When I checked the room, I discovered the microwave needed to be cleaned and the surfaces needed dusting (I could write my name).
I stayed four nights. During the entire stay, it just seemed like there was no one in charge and certainly no one directing the hotel operations. Often, the housekeeping staff was congregating at the front desk socializing with other staff members. Several of the housekeeping staff members I encountered were dressed in street clothes with no indication they were hotel employees. This was a bit uncomfortable from a security perspective.
I likely would not stay at this property ever again. While this hotel was located close to where I needed to be, I would rather drive the extra 10-15 miles and stay at a different Marriott.
翻译：该物业靠近主要州际公路。试图弄清楚如何到达酒店停车场可能会有点混乱，因为您必须进入附近企业的停车场并驾车穿过这些停车场才能到达酒店。酒店附近有几家餐厅和购物场所，交通便利。
登记入住是一次悲惨的经历。我在抵达的早上使用移动应用程序办理入住手续。我不确定出了什么问题，但我必须在抵达时完成整个入住流程。只有一部电梯，等待时间取决于事情的繁忙程度。公共区域很宽敞，但肯定维护得不好。电梯里发生了溢出，公共区域的几个垃圾桶都溢出来了。
我分配的第一个房间最近更新了。正在进行装修，我希望在入住时知道这一点。这让事情变得有点吵，建筑灰尘很多。尽管最近进行了翻新，但房间还没有准备好入住。它可能已经清理干净，但工作人员做得非常糟糕。差异范围从地板上的碎片到垃圾桶侧面的溢出物。
我向前台工作人员询问了另一个房间，并被告知我必须等待，因为没有其他房间准备好。我在等一个房间，其他几个人也在等房间登记入住。在一位前台工作人员告诉我他们亲自检查后，我最终被分配到另一个房间。当我检查房间时，我发现微波炉需要清洁，表面需要除尘（我可以写下我的名字）。
我住了四个晚上。在整个住宿期间，似乎没有人负责，当然也没有人指导酒店运营。通常，客房服务人员会聚集在前台与其他工作人员进行社交活动。我遇到的几位客房服务人员都穿着便装，看不出他们是酒店员工。从安全角度来看，这有点不舒服。
我可能不会再住在这家酒店了。虽然这家酒店离我要去的地方很近，但我宁愿多开 10-15 英里，住在另一家万豪酒店。
登记入住是一次悲惨的经历。我在抵达的早上使用移动应用程序办理入住手续。我不确定出了什么问题，但我必须在抵达时完成整个入住流程。只有一部电梯，等待时间取决于事情的繁忙程度。公共区域很宽敞，但肯定维护得不好。电梯里发生了溢出，公共区域的几个垃圾桶都溢出来了。
我分配的第一个房间最近更新了。正在进行装修，我希望在入住时知道这一点。这让事情变得有点吵，建筑灰尘很多。尽管最近进行了翻新，但房间还没有准备好入住。它可能已经清理干净，但工作人员做得非常糟糕。差异范围从地板上的碎片到垃圾桶侧面的溢出物。
我向前台工作人员询问了另一个房间，并被告知我必须等待，因为没有其他房间准备好。我在等一个房间，其他几个人也在等房间登记入住。在一位前台工作人员告诉我他们亲自检查后，我最终被分配到另一个房间。当我检查房间时，我发现微波炉需要清洁，表面需要除尘（我可以写下我的名字）。
我住了四个晚上。在整个住宿期间，似乎没有人负责，当然也没有人指导酒店运营。通常，客房服务人员会聚集在前台与其他工作人员进行社交活动。我遇到的几位客房服务人员都穿着便装，看不出他们是酒店员工。从安全角度来看，这有点不舒服。
我可能不会再住在这家酒店了。虽然这家酒店离我要去的地方很近，但我宁愿多开 10-15 英里，住在另一家万豪酒店。
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